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“Moon Boutique - An Oasis in Siem Reap”

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The Moon Boutique Hotel
Ranked #57 of 378 Hotels in Siem Reap
Certificate of Excellence
Reviewed November 11, 2013

We picked this, as we usually do, because of the strong Tripadvisor reviews. I won't repeat the considerable praise below, except to confirm all the positive comments. We found that customer service was well above average just about everywhere in Cambodia, but the Moon Boutique is even better than the rest. Tours and drivers were arranged for us quickly and cheerfully. There seems to always be a staff member in sight ready to address any need. And the food is great. The breakfast is very good and the coffee out of this world. If I have one complaint is that we drank so much of the excellent coffee we vibrated our way around the temples. I also strongly recommend the restaurant for other meals. We tend to write off hotel in-house restaurants in favour of stand alone places, but we thoroughly enjoyed our lunch at the Moon Boutique. It was as good as many we had in town (and better than anything on Pub Street). If you do go, one observation: It is in an odd location down a muddy track off one of the less attractive industrial strip. But as others have said, the compound itself is an oasis of lush plants, calm, and relaxation. If you are brave and not squeamish, hike to the main city market a few blocks away. It is very interesting and you will see no other tourists.

  • Stayed: November 2013, traveled with friends
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Thank JamesRidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 10, 2013

This boutique hotel delivers everything a visitor could ask for. The tuk tuk driver who collected us at the airport was so courteous and such a great driver we arranged to keep his services for the duration of our stay in SR. We arrived to the hotel through a charming gate covered in blooming orchids and guarded by traditional Angkor style statues and immediately received a cool welcome drink and smiles from an army of helpful and cheerful staff. Our room was spacious, clean, and well appointed with all amenities including strong wifi, A/C, a safe, minibar, hair dryer, durable flipflops, and waffle-weave robes. We received a welcome basket of fruit and each evening a ride into town with a local mobile phone to call the hotel for a pick-up later, completely removing any need to haggle hassle or learn the full directions around town in the middle of the night. In the heat of the afternoon there is a lovely and under-used pool for cooling off and lounging. Daily inclusive breakfast is abundant and served with the biggest smile. Staff would often teach us Khmer phrases to use during our visit, and help us plan our days and logistics for our next destination. Once you pass through the gate to the Moon Boutique Hotel you will be in excellent care of the warm staff and all your troubles will melt away. We were fortunate enough to get a great last minute deal online, making this hotel an excellent value for everything we received.

  • Stayed: November 2013, traveled with friends
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2  Thank travellertseng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

I chose this hotel simply by looking at the reviews on Tripadvisor. I looked at no other hotel in Siem Reap as the reviews were outstanding. I am now lying by the pool of this little quaint boutique hotel praising not only the hotel but other reviewers who, through Tripadvisor, helped me find this little gem. All I can say is read the other reviews. I agree with them all. Lovely place, lovely staff and though location is a bit out of the way, we never felt this as the hotel bent over backwards to accommodate us with complimentary airport pick-up and drop off and free tuk-tuk to town and back. Service, always with a smile.

  • Stayed: November 2013, traveled with family
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1  Thank jaylo909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013 via mobile

We stayed for 2 nights and wish we could have stayed longer.
The hotel is a little way from the centre of Siem Reap but it really doesn't matter. It's a perfect location as you can relax by the pool when you're not exploring the town or the temples. They have their own tuktuks so they will drop you in town and even pick you up later, they give you a mobile phone so you can call them. They also met us at the airport and dropped us off. We booked a tuktuk for the day to visit Angkor temples and it was around $17..don't know how much it was in town but we didn't care, glad to give the hotel our business. The rooms are nice, spacious and clean. Breakfast was very good. All in all a great hotel, made our stay in Siem Reap! Staff are great too, friendly and welcoming. We auld definitely go back. Thank you!

Stayed: October 2013, traveled as a couple
1  Thank Mona1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

We stayed here ( family of 5 incl 3 teens ) last week. We had the best of times, wonderful staff, good food and rooms. We had two adjacent rooms, clean and comfortable. The hotel is some way form Siem Reap central ie the river and market area, but when I say that is only 10 to 15 minutes in the free tuk tuk provided by the hotel.

We booked via the airasia site which was about 1/3 of the agoda offer ( which I usually use)

We will be back!

  • Stayed: October 2013, traveled with family
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Thank Chica497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

Moon boutique is a gorgeous little getaway in Siem Reap. There is a wonderful garden area with a pool in the center of the hotel. The staff is incredibly helpful. They helped organize our day tours to the temples and even provided us with a hotel cell phone to call whenever we wanted a free pick up. The rooms are new and clean and well designed. The bathroom is especially cool. Highly recommended.

  • Stayed: September 2013, traveled as a couple
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2  Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

When you arrive the first time at The Moon Boutique hotel in Siem Riep you might be a little worried because the streets around are in bad condition and you enter the hotel via an unpaved road. But once you enter the property the outstanding service starts. Extremely friendly and helpfull, beautiful rooms, fantastic swimmingpool, fine restaurant. It is a 5 minute tuk tuk drive to downtown SR but the hotel has tuktuks available all time and they will supply you with a mob phone so you can call them from anywhere to pick you up again. (Or just use one of the local tuktuks). Highly, highly recommended!

  • Stayed: October 2013, traveled as a couple
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1  Thank Jeroen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moon Boutique Hotel

Address: Phum Wat Bo, Sala Kamreuk Commune, Siem Reap kh, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 378 Hotels in Siem Reap
Price Range: $37 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Moon Boutique Hotel 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Nestled in the historical land of Cambodia Kingdom of Wonder, The Moon Boutique is your home away from home and offers Traditional Khmer personal hospitality to ensure your comfort and enjoyment. Ensconced in an area rich with the ambiance of local village, guests will find the area tranquilizing as well as convenient. The Moon Boutique offers numerous complimentary of services including; daily breakfast, high speed WIFI connection, round trip airport transfer, shuttle to downtown and local organic fruit in basket set in room upon arrival. ... more   less 
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