I have booked with Angkor Tour Guides for our trip last January 2013 and we were not disappointed.
It was our first time in Siem Reap and Cambodia as well so were apprehensive to make a DIY trip so I booked with them based on Trip Advisor's contributors' recommendations, and we were glad we made that decision.
My questions were promptly answered and it was responsive to my queries. Were also picked up on time and we were given enough flexibility all-throughout the trip. We were not rushed and we are allowed to tour at our own pace, which was good for us because my partner tripped and sprained his angle on our first day so it was a relief that we are not rushing.
It was also convenient to have our tour guide (Mara Long) around to take our pictures - no need for timer and tripod! He always obliged and did not complain at all. He also knows short cuts so we avoided the massive Korean crowd touring the temples.
It was also a relief that we have a guide to give us tips on how much things usually cost and other important details such as the nearest washroom (which was scarce per attraction). It was also good that Mara can communicate well in English so we did not have a hard time telling him what our needs were.
We had a pleasant experience all-in-all and we are sure to come back to Siem Reap because of this.
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