This is my 2nd time in Bunwin, after a wonderful experience 1 year ago. Again, the hotel never failed to impress! The service remains at 5-stars in my opinion. I like almost everything about Bunwin, especially the unlimited shutter (tuk-tuk) service to city center. I personally feel that the location of hotel is not a problem at all due to the free pick-up service. If not for the free tuk-tuk, I don't think I can get around so easily as I'm not familiar with city center and poor with map & directions. They even offered to ferry me from place to place within the city center (example: from spa to restaurant). This really helped us save a lot on transport!
The staff not only did their job well, they went on an extra mile. When a helicopter company which I booked was late to fetch us to the airport, the staff at Bunwin immediately noticed and called the helicopter company to check on the status voluntarily without us asking.
I really have no complaint about this hotel, except for a feedback which I hope the management of Bunwin would quickly take action. I stayed in Room 09 which unfortunately seems to be the dimmest room, even when all the lights are on. This can be solved easily if there is a standing lamp with strong lighting. I hope the management would look into the lighting issue seriously, as I feel Bunwin do have the potential to rise to Top 5 ranking.
- Official Description (provided by the hotel):
- Our architecturally designed boutique hotel is located in a quiet area, near the heart of Siem Reap and just a short drive to the International Airport and the alluring Temples of Angkor, Heritage Park. This exclusive retreat has only 2 suites and 8 deluxe, ultra modern poolside rooms, ensuring quality personal service and traditional Khmer hospitality. The rooms have been designed for stylish simplicity with all the latest technologies to allow a relaxing and rejuvenating stay. All rooms have polished concrete flooring, black and white interior tones with a delicate touch of Cambodian artwork. On your door step is our free form swimming pool and bar area, set in a lush tropical garden for you to enjoy a refreshing drink or maybe massage and other treatments. Our executive chef offers a wide selection of mouth-watering dishes through-out the day to ensure our guests complete comfort. Our dedicated team offers a full range of concierge services, complimentary air-port pick-up and transfer, downtown shuttle, free use of laptop with WIFI connection and local mobile phone. ... more less
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