This boutique hotel is very conveniently located and really quite lovely, beginning with the charmingly decorated lobby, the inviting pool area and comfortable guest rooms. But what makes it extra special is their customer service, which is probably the best I've ever encountered anywhere in the world! The staff all spoke English quite well and were so friendly and accommodating, always greeting us by name whenever they saw us, and rushing to cater to any and all requests made.
After a long bus ride from Phnom Penh, it was fantastic to be greeted with cool, scented towels and an ice cold "welcome beverage" which they serve you immediately upon your arrival at the hotel -- and it is one of the tastiest beverages I've ever had! (We asked for the recipe and they were happy to give it out.)
Our room was spotlessly clean and quite large, and the bed was very comfortable. The room featured a cozy balcony -- a very pleasant spot to sit and have drinks while overlooking the pool. The room's air conditioning worked almost too well. In the bathroom shower the water pressure was great and we had ample hot water. Our room had a small fridge and complimentary bottled water. The closet had ample space for all our stuff and included an in-room safe. The flat-screen TV had several English-language channels, as well as Chinese and Khmer.
During our 5-day stay we ate at the restaurant for breakfast each morning, and we had dinner there twice as well. All the food was good, and the drinks were also quite nice. There were plenty of western options on the menu, in addition to the local Khmer favorites. Service can be a bit slow, so I don't recommend if you're in a hurry, but otherwise I couldn't complain.
We visited the spa twice and were very pleased, though more so with the full-body massages than the foot massages -- it's just rather hard to relax completely when you're seated in the lobby and there is a lot going on around you, though the staff do try their hardest to make you comfortable.
The price was incredibly reasonable, and you can't beat this hotel for lovely surroundings and exceptional customer service. We absolutely loved it! I would stay at the Golden Temple Hotel again in a heartbeat, and I thoroughly recommend this hotel to any travelers coming to Siem Reap.
- Official Description (provided by the hotel):
- Set in a luscious temple garden, Golden Temple Hotel is enchanting, peaceful, elegant and luxurious. The Golden Temple experience is about stylish relaxation, modern comfort, and the enjoyment a range of activities beyond the discovery of the incredible Temples of Angkor. The hotel has a full restaurant service, with both Khmer and Western cuisine, a comprehensive massage service offering diverse massage techniques, an outdoor hot steam area, and a large pool. Laid around the swimming pool are temple features. Shaded hammock alcoves and gazebos that add a touch of romance and privacy to the relaxed settings. At Golden Temple Hotel, visitors have all the comforts of modern amenities while enjoying traditional Khmer hospitality. All rooms and outdoor areas of the hotel have complimentary WiFi access and there is a complimentary internet bay with the latest software and communications. Travel to the hotel on arrival and later to any point in Siem Reap and the Temples of the Angkor Archaeological Park is by the hotel's own specailly vetted and trained tuk tuk, car and mini bus drivers. Golden Temple is conveniently located within walking distance of central Siem Reap and the Old Market (Psar Chas) shopping and restaurant areas. ... more less
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