THUMB UP for the hotel staff!! The staff is so friendly and welcome us with great smile, sincere smile and not those fake smile that I always see in 5 stars city hotel. They were very attentive towards our request, so prompt that it actually amaze us. When we first check in at ground floor, we requested again for higher floor, once we back at evening, they quickly came to us , and assist us to move luggage to higher floor. The facilities in room are really complete, and the room is so comfortable and feel like home. The salt water pool although is small, but it is a good place to chill during afternoon when the weather is so hot. The breakfast does not provide much variety but I can feel that they doing it with great passion and it taste really good.
One thing to improve is their wifi coverage and speed, it was just really slow especially when we are in the room, only able to connect when we are at the restaurant for breakfast.
Overall, the staff has given much memorable stay for us! Not to mention, even their security people is so friendly and so helpful! Their service level is on par or in fact better than 5 stars hotel standard. Definitely a hotel that you won't regret of staying here!
- Official Description (provided by the hotel):
- The Karavansara Retreat and Residences is unparalleled — a world cultural heritage site, a beautiful natural environment, award-winning architectural design, exceptional service and a small number of rooms to ensure exclusivity and privacy. The ethos of Karavansara is founded in the sophisticated luxury that is afforded by attention to the smallest details. Come join us for an enriching, enlightening and rewarding 'lifestyle' experience that will make this the holiday you will always cherish. Comfort, convenience, relaxes and delicious are the hallmarks of Karavansara Retreat and Residences. ... more less
- Reservation Options:
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- Also Known As:
- Karavansara Retreat & Residences Hotel Siem Reap
- Karavansara Retreat And Residences