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“helpful staff”
4 of 5 bubbles Review of Parklane Hotel

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Parklane Hotel
Ranked #118 of 337 Hotels in Siem Reap
Certificate of Excellence
Bensheim
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“helpful staff”
4 of 5 bubbles Reviewed January 27, 2013

A good, clean and quite hotel and close to the main street. The staff is well trained and exceptional helpful: In particular Mr.Try Phorn and his colleague Chhorn-Cheack helped us efficiently at night to fix a problem we experienced with a door.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juergen v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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688 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Indonesia
Level Contributor
83 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed January 15, 2013

If you consider central Siem Reap is Pub Street/ Night Market, the Parklane hotel is just $ 2 away by Tuk Tuk. The hotel has several hired Tuk Tuks ready to send their guests. The reception and front office was very friendly and helpful and lady owner was quite interactive. The room was ok in size, although the bathroom was rather small. The position of the sitting toilet was too close to wall and made it rather awkward. The shower was strong; however, at times the hot water was rather slow/ late. My main problem was with room key attached to main electricity plug key. When I wanted to open the door, I had to unplug the electricity key and the room was immediately without lights and too dark at times to key in the door. Breakfast was quite basic and very reasonably priced. The hotel provides free pick up service from airport to hotel , but guests have to pay $ 4 for hotel - airport. The hotel can help arrange for your local tour itinerary at similar cost than outside providers.

Room Tip: My room was on the 2nd floor facing the street so I could check on the Tuk Tuk driver if he was read...
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andri_sw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sopheng, Manager at Parklane Hotel, responded to this review, March 25, 2013
Dear andri_sw,

Greetings from Parklane Hotel, Siem Reap

Thank you very much for your valuable time writing this recommendation about your stay at our hotel.

On behalf of the owner, i would like to express our excitement that you enjoy your stay and like our friendly staff. Refer to the room key, we will look into this and find the solution to make convenient for our next guests.

We wish you all the best and hope to welcome you again soon.

With our best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyogo
2 reviews
5 of 5 bubbles Reviewed January 11, 2013

We stayed at this hotel for 4 nights(From 28-DEC-2012 to 1-JAN-2013 ).
The rooms were surprisingly spacious with all facilities.
The bathroom was well kept and clean. They have friendly and helpful staff.
We hired a tuk-tuk driver named Mr. Ka he is reliable and friendly.
We highly recommend Mr. Ka, he was great and so helpful!
Thank you for the memorable stay in Siem Reap.

Room Tip: all rooms so clean!
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomo_Tomo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 8, 2013

We stayed at this hotel for 2 nights. We had a bad experience on the first night as the room that was given to us was small and the toilet was clogged. The hotel immediately give us another room which was bigger with better facilities. The room was clean. We had nasi goreng for lunch which tasted good. The breakfast was just average. A free tuk tuk ride from the hotel to the airport was provided on our departure. The staff were friendly and helpful. We will recommend this hotel to my friends and we will return to this hotel again in the future.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dvdsinmk071161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

Hotel has many rooms and it's Clean, they have friendly and helpful staff, the hotel offers good food. Strategic location. Great Stay. We hired a tuk-tuk driver named Mr. Wan he is reliable and friendly. We will definitely go back to this hotel. Thank you for the memorable stay in Siem Reap.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MabsM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

I stayed with my family in Parklane Hotel Siem Reap from 20-25 Dec 2012 during my vacation in Cambodia. Out of the 4 hotels i stayed in Cambodia during my vacation, Parklane was easily the cleanest, friendliest and best. We felt at home staying in Parklane.
The front desk staff were the friendliest people you can meet anywhere around any hotels in the world. Credit must go to the reservation officer Penh Kimrin. She always has a beautiful smile on her face and is very helpful. Every other staff is also wonderful.

The rooms were clean. Room service was excellent. Breakfast was good and kids loved it.
Walking distance to supermarket, eateries, shopping center.
The central and night markets are a short tuk tuk ride away. (5 mins).
We enjoyed every minute of our stay in this hotel.
Parklane Hotel is a must stay in Siem Reap.

Room Tip: Deluxe twin Room has two big queen beds. Sufficient for 4 person. Large toilet and bathtub.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rajen74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bempra
2 reviews
5 of 5 bubbles Reviewed December 21, 2012

The hotel is very good. It is clean, the rooms have AC, fridge and a separate shower. But the main reason to stay here is the very helpful and friendly staff. Breakfust was really good. The rooms are huge and quiet.

Stayed December 2012, traveled solo
Helpful?
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parklane Hotel

Property: Parklane Hotel
Address: Taphul Street, 700m from Pub Street | Tapoul Village, Svay Dangkum Commune, Siem Reap 855, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #118 of 337 Hotels in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parklane Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
Parklane Hotel offers comfortable accommodations within walking distance of entertainment, dining and shopping locations. It provide massage services, room service, as well as vehicle rental facilities. The famous Pub Street is only a few minutes walk away, while the International Airport is a 15-minute drive from Parklane Hotel. All rooms at Hotel Parklane are air-conditioned and feature bathrooms with bathtub and shower. They also come with cable TV, minibar, a safe and a work desk. Parklane offers an on-site restaurant for the convenience of guest. Guests can request to enjoy their meals in the privacy of their rooms or villas. Newspapers are also provided upon request,help full and friendly staffs. ... more   less 
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