We were travelling with in a group of twelve people. We were met at the airport by a van that took us directly to the hotel. What a surprise, the decor was lovely carved wood, the staircase was incredible, and there was lovely art all over the hotel. Most importantly, it was cool inside, and we were offered cold drinks while we waited to be assigned to our rooms. The room was lovely and spacious with a nice balcony, the bed was comfortable, and the bathroom was clean and full of towels and the other necessities. All areas of the hotel were impeccably clean!
Breakfast in the morning was good, nice to walk downstairs and have a choice of different styles of meals, we opted for the traditional local cuisine instead of the American style breakfasts.
All the staff were extremely friendly and helpful, always greeted us with a smile. I felt like a special guest!
My husband and I also had several massages while we were there, we could ask and within an hour someone was there to give us a reasonably priced massage. We also sent our clothes to be laundered, had them back at the end of the day for a nominal fee.
I also spent quite a bit of time in the pool, it was small but large enough to relax in and it was always nice and cool after a long hot day sightseeing.
I would definitely stay here again and would recommend it to anyone staying in Siem Reap. I would recommend hiring tuk tuks for your travels, we had ours waiting for us every morning in a group, they took care of the entry fees and other particulars that we would have been uncertain about.