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“Very Pleasant, great place to stay!” 4 of 5 bubbles
Review of Rambutan Resort - Siem Reap

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Rambutan Resort - Siem Reap
Ranked #30 of 338 Hotels in Siem Reap
Certificate of Excellence
Melbourne, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very Pleasant, great place to stay!”
4 of 5 bubbles Reviewed February 8, 2014 via mobile

Very friendly Cambodian staff. Nice room, balcony was good. The pool is a nice place to relax. Very easy to arrange tuk tuks etc with staff. A great, relaxing place to stay, in a good location, easy 2 min walk into town. Wonderful Breakfast, I like that its available till midday! A few small things that could be improved (especially considering the high room rate) : Water pressure on 3rd floor was quite poor in shower and the toilet seat was partly broken, the room should have a kettle and some tea bags. Also, there were heaps of mosquitoes at breakfast early in the morning so a few citronella candles or something would be good for that. Mini-bar was well stocked but predictably way overpriced. Other than these small issues, a great place to stay!!

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Bodysuitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,072 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Boston, Massachusetts, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 6, 2014

A hidden gem in the heart of the bustling city of Siem Reap. A good place to relax after a hectic day of touring around nearby Angkor Wat temple. A gay friendly hotel with a personal touch from the owner (Derek) and general manager (Tommy). The boutique is walking distance to night market, Pub street, clubs, restaurants, and shops. Our room is comfortable and clean. We do not have coffee pot in the room but is available on request. Unfortunately we found out on our last day.
The front desk personnel (Seth and Nita) are very helpful in arranging tours,and reserving tickets to Cambodian circus. The boutique gave us a complimentary room to use to shower and clean up since we had very late evening flight.
The boutique offered Asian and Western breakfast which is very good. The servers are extremely friendly and willing to go above and beyond to service the guests. There are always staffs available on-site to take care all your needs.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worldtraveller062, General Manager at Rambutan Resort - Siem Reap, responded to this review, February 11, 2014
Dear Anthony,

Thank you for your great feedback!
It was also for us a delight to have you guys here as our guests.
We where very happy to see you enjoyed your holiday as much as you could.
Please let us know when you would have plans to come back so we can book your favorite room for you.
We are very much looking forward to your next visit!

With warm greetings,
The GB by Rambutan team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

Golden banana lives up to all it's reviews - it is clean, charming and well located boutique style hotel. It is situated along an alleyway so it is quiet but still only a 5 minute walk to Pubstreet. The grounds are just gorgeous - it gives you a feeling of calm as soon as you step in. We had a double room on the second floor and the stairs up there are very steep and not to be recommended if you have issues with climbing stairs. The view from the room is great though and we loved staying in 'Çinderella's tower'. Breakfast is more than adequate, beds comfortable (although a bit hard but that is the case in most hotels in South East Asia), wi-fi fast and reliable, super clean rooms, plenty of hot water, wonderful staff. I was truly sad to leave and hope I will return again soon !

Room Tip: The higher floors are only accessible via very steep stairs.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank anna511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weymouth
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 1, 2014

We have just had a very good few days at this charming hotel. A very good location and for those of you, like us, who prefer personal and small hotels with a professional approach , this hotel ticks all the boxes. Nothing was too much trouble from organising trips to making sure we had somewhere to sit after we had checked out and before leaving . Very pretty as well .

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ellyb39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed February 1, 2014

After reading fellow travellers experiences we booked 3 nights at the Golden Banana Boutique Resort. On arrival we were greeted with cool towels and a welcome drink, before being shown to our two storey villa. The ground floor contains the bedroom and a bathroom while upstairs you have a lounge area and balcony. Each villa is slightly different and furnished in Cambodian style so if you are looking for the standard hotel box you may not find what you are expecting. The hotel is run on the lines of an old fashioned family style Hotel with staff who cannot do enough to make your stay as pleasant as possible.
We took Breakfast at the sister hotel by the pool in the conpact but elegant gardens. A good choice of Western and Asian food is offered and you can take as little or much as you like from the menu.
Overall this is great value for money in a fantastic location 5 minutes walk from the Central area. As with any hotel of this style it has its little niggles but overall provides a really positive experience.

Room Tip: If you have mobility issues make sure you get a ground floor room as the stairs to the higher rooms...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jomtien
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 25, 2014

From the moment you step into the Golden Banana Boutique Resort you are given the feeling of exotic surroundings and a relaxing atmosphere. A welcome drink is served by the smiling and friendly staff. Service and food were excellent. This is not my first trip to his hotel and I will definitely be returning in the near future.

Room Tip: Rooms on high floors have very steep steps. Some outside noise but not intrusive.
See more room tips
  • Stayed January 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JomtienJimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

This is a very good little hotel. The manager Tommy and his staff were super friendly. We stayed for 4 nights in the upstairs room. It was spacious and overlooked the pool. The location was perfect and the food at the restaurant was good. I had the Cambodian porridge soup every morning. It was delicious. Sea the bartender was very nice and mixes very good cocktails. The only problem I have with this place is the lack of hot water and pressure. Other than that it was great.

Room Tip: If you stay in the upstairs room. You should ask the staff to help you with the luggage. It is steep...
See more room tips
  • Stayed January 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worldtraveller062, General Manager at Rambutan Resort - Siem Reap, responded to this review, January 26, 2014
Dear Robert,

Thank you for posting your positive feedback on Tripadvisor.
We where also very happy to have you as our guest.
Regarding the problem you mentioned about the hot water and water pressure, we indeed had a short temporary problem because we upgraded our systems to guarantee more comfort for our guests.
Unfortunately during your stay the systems where not yet perfectly tuned.
Today everything works perfect, so the hot rains showers are again operational in full force.
Our apologize if this had a less pleasant effect on your holiday.
We are more than happy as a compensation to offer you something extra when you plan to come back. Don't be shy to remind us about this.

With kind greetings,
Tommy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rambutan Resort - Siem Reap

Property: Rambutan Resort - Siem Reap
Address: Wat Damnak, Krom 10 | Rambutan Lane, Siem Reap, Cambodia (Formerly Golden Banana Boutique Resort)
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Siem Reap
#12 Romantic Hotel in Siem Reap
#14 Business Hotel in Siem Reap
#35 Family Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rambutan Resort - Siem Reap 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Rambutan Resort - Siem Reap (formerly known as Golden Banana Boutique Resort) is located in a quiet pedestrian alley only 5 minutes walk from the old market and Siem Reap city center. It consists of Khmer style Villas and Deluxe Suite Rooms build around a salt water pool with waterfall settled in a lush tropical garden. Each room comes with an alfresco stone outdoor bathtub located on your own private balcony or terrace. The Resort is designed in a modern Asian style and consists all luxuries that you expect from a Boutique Design Resort. On top of all this we have: a pool-bar with unique selection of signature cocktails and new world wines, a restaurant with well trained cooking team that serves your preferred selection of Local and Western dishes, a fully functional Front Desk who can help you organize al your tours and travels and there are Spa treatments available on request! ... more   less 
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Also Known As:
Golden Banana Boutique Hotel Siem Reap
The Golden Banana Hotel

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