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All reviews operations manager complimentary tuk tuk service terrace suite f b manager personalized service mobile phone cold towels special thanks private tour close to the airport spa treatments beautiful hotel the entire staff our honeymoon cooking class memorable stay trip to siem reap
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Reviewed July 22, 2018

We just got back from a wonderful vacation in Siem Reap, which was made truly perfect by our stay in Anantara Angkor. The staff across the board was very gracious, attentive, affectionate and responsive. Upon our arrival we received a wonderful welcome, and the room was very spacious even with an extra bed for our 8 yr old and was tastefully done up with local decor. The hotel is a 10 minute drive from the airport and about 15 mins from pub street. The hotel provides a local cellphone and complimentary tuk tuk services that really adds to the convenience quotient. Our children enjoyed the pool, and we loved our breakfast and dinners at the Chi restaurant. For breakfast, we were given an excellent menu to order from and in addition there was a buffet of cereal, salads and cold cuts. The food was excellent, with a wonderful range of fusion dishes that appeals to a range of palates, and we had dishes customized to what the kids wanted. The spa services were excellent, especially the foot massages which were a real blessing at the end of the day, after we returned from a series of temple sites.
The hotel itself is very cozy, and the services are very personalized, which really helps esp when you are traveling with young kids. We went on hotel excursions to the temple circuits and to Kulen Mountain, which were tailor made to our needs and the cars and guides were excellent. When we got back to the hotel from our excursions, we just had to step out of the mini van and we had hotel staff offering us water and cold towels.
Staying at Anantara was a truly wonderful experience, we were thoroughly spoilt with the care and attention that Pankaj and his team showered on us.

Date of stay: July 2018
Trip type: Traveled with family
Thank sushmithapaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 26, 2018

Dear Sushmithapaidi,

Thank you so much for this gracious feedback on Trip Advisor and for sharing it with fellow travelers. At Anantara Angkor we are remaining fully committed to deliver the highest level of experiential service to our guest and I genuinely feel contented that we have been able to make your stay a memorable one. Our Team Members are trained and developed on permanent basis in order to access to the higher level of service delivery and ensure to anticipate all the needs of our guests, at any moment or occasion. Thank you again for this wonderful feedback and looking forward to welcoming you at ANANTARA ANGKOR RESORT in the near future.

Warmest regards,

Baihe Huang Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2018

For my first trip to siem reap I had booked Anantara Angkor. The Hotel exceeded my expectations. The service was par-excellence. Right from the front desk (Baihe and her team) to F&B (Sheldon) to the Spa (Shroem) to the hotel Car and Tuk-tuk drivers. Got complimentary car even when I had to visit the airport for ticketing issues! Was give a local phone for use and did it come in handy. Once done with an outing just use the phone and the hotel would send a tuk-tuk to pick you up (complimentary). The Spa massages were one of the best I have experienced. The Restuarant served great (limited in variety) breakfast, but Sheldon was on hand to get your order for anything you wanted and it would be made fresh for us.
The location is one of the main roads which has lot of hotels on it and not much else. But grocery/pharmacy/dept store are all within 500-750 mtrs from the hotel.
The main night area with all pubs called Pub Street is 10 minutes by tuk-tuk from the hotel.
The Suite was superbly spacious with a view of the lovely pool. Room service and housekeeping were very prompt and efficient.
I loved Siem Reap and will look for a chance to go back there again. At least now I won't have to search for hotels as I would book the same hotel again without hassling about comparing.

Room tip: Suites are lovely however the wash-basin is a standalone without a counter for you to put your kit on it. But lots of space near the basin
Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank DharmeshS167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 18, 2018

Dear Dharmesh S,

Thank you so much for this gracious feedback on Trip Advisor and for sharing it with fellow travelers. At Anantara Angkor we are remaining fully committed to deliver the highest level of experiential service to our guest and I genuinely feel contented that we have been able to make your stay a memorable one. Our Team Members are trained and developed on permanent basis in order to access to the higher level of service delivery and ensure to anticipate all the needs of our guests, at any moment or occasion. Thank you again for this wonderful feedback and looking forward to welcoming you at ANANTARA ANGKOR RESORT in the near future.

Warmest regards,

Baihe Huang
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2018

We loved our time at the Anantara Angkor Resort. Our stay started off a bit rocky as there was a carnival for Tet next door on our first night and we were waking up at 4:00 AM the next day for a sunrise tour at Angor Wat. The hotel went above and beyond to make us feel comfortable and switch our room. We were treated exceptionally well by the wonderful staff. The restaurant is AMAZING. I have traveled the world and eaten in some of the most well regarded restaurants and the Cambodian noodles at Anantara are of the best dishes I have ever tasted. I still dream about them.

On our honeymoon we stayed at the Four Seasons and other 5 star hotels. The Anantara was our favorite. Stay here in Siem Reap!

Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Katherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 15, 2018

Dear Katherine P,

Thank you so much for this gracious feedback on Trip Advisor and for sharing it with fellow travelers. At Anantara Angkor we are remaining fully committed to deliver the highest level of experiential service to our guest and I genuinely feel contented that we have been able to make your stay a memorable one. Our Team Members are trained and developed on permanent basis in order to access to the higher level of service delivery and ensure to anticipate all the needs of our guests, at any moment or occasion. Thank you again for this wonderful feedback and looking forward to welcoming you at ANANTARA ANGKOR RESORT in the near future.

Warmest regards,

Baihe Huang Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2018 via mobile

We have just stayed 4 nights at Anantara Angkor Resort. The resort is a reasonable distance from the centre is town but the resort provides transportation to and from town. Guests are provided with a local phone in order to order transport back to the resort.
The rooms: Glorious! We stayed in a Premier Terrace Suite, very large room with a king bed and separate showers/ bathrooms. The suite has a small plunge pool accessed via double doors. Highly recommended as the room comes with 30 minute spa treatment every day!
The staff: Probably the most attentive, professional and friendly staff I have ever dealt with, special mention to Toma and Khun (who assisted us on our first evening). The management should be very proud of all staff members, they spoilt us tremendously and were the highlight of our stay.
Food: Wonderful! Breakfast daily, cooked to order. Lunch by the pool and Sunset drinks in the lounge with daily cocktails!
Finally, thank you to everyone at Anantara, we had a beautiful stay and wish to return very soon.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank Elle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2018

Dear 62elle,

Thank you so much for this gracious feedback on Trip Advisor and for sharing it with fellow travelers. At Anantara Angkor we are remaining fully committed to deliver the highest level of experiential service to our guest and I genuinely feel contented that we have been able to make your stay a memorable one. Our Team Members are trained and developed on permanent basis in order to access to the higher level of service delivery and ensure to anticipate all the needs of our guests, at any moment or occasion. Thank you again for this wonderful feedback and looking forward to welcoming you at ANANTARA ANGKOR RESORT in the near future.

Warmest regards,

Baihe Huang Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2018

best resort and Spa in Siam Reap
Best service, all staff and managers done all the best service.
All staff is well train to attend to all Guest needs no need to ask every thing is well prepared in advance

Room tip: very clean all set up with balcony and very clean bath and tub
Date of stay: June 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Ambassador174586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2018

Dear Trip Advisor Member,

Thank you so much for this gracious feedback on Trip Advisor and for sharing it with fellow travelers. At Anantara Angkor we are remaining fully committed to deliver the highest level of experiential service to our guest and I genuinely feel contented that we have been able to make your stay a memorable one. Our Team Members are trained and developed on permanent basis in order to access to the higher level of service delivery and ensure to anticipate all the needs of our guests, at any moment or occasion. Thank you again for this wonderful feedback and looking forward to welcoming you at ANANTARA ANGKOR RESORT in the near future.

Warmest regards,

Baihe Huang Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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