We stayed there recently as a last minute getaway from the kids and a chance to visit the temples. We asked for airport transfers and upon arrival we were greeted with cold towels and staff who immediately took our bags. The hotel was a short drive away (delayed slightly as The Cambodian Royal Family was passing by!) and again had cold towels and for once, a really tasty welcome drink. Despite us hating the notion of guided tours, we took up their offer for the next day including a 4.30 start for sunrise over Angkor Wat. The whole day was superb. Our guide was courteous, knowledgeable and a very willing photographer and really added value to the trip. He didnt try pushing any sidetrips to local shops or anything - whatever we wanted to do he did and he did it with a lovely warm smile. After sun-up and a walk around Angkor Wat, we headed back to the hotel for some breakfast and a quick snooze before heading back out to the other temples. The breakfast is nice, but as the hotel has only 40-odd rooms its not the massive buffet most asian hotels have. The staff help out and all the basics are covered, and covered well. The sliced fresh mango is especially good!
The next day we elected to take one of the hotel tuk-tuks arond the lesser known temples without a guide. Again - superb! Again the driver was knowledgeable and was happy to point out certain bits of trivia as we rode along.
We decided to take the tuk-tuk back to the airport but on the final day it was already being used by another guest so they offered us the 4x4 instead at no extra charge. A wonderful way to end the trip.
A lovely moment encapsulated the professionalism of the staff. After having some dinner and enjoying the nightlife in town we decided to head home. We called the hotel (they give you a free cell phone to make calls) to send a tuktuk to pick us up (again, complimentary). We were advised that as it was late, all their drivers had gone home and we were to get into any tuktuk and the hotel would pay. So we jumped into the nearest one and went to the hotel. Upon arrival, the manager came to us and simply said "Thankyou Sir, please have a good night" and ushered us into the hotel without a word of what price we had agreed with the tuktuk driver (an exhorbitant one). We didnt look back and nothing was ever mentioned. Very classy!
If we visit the temples again, this is where my dollars are going.
- Official Description (provided by the hotel):
- Experience Cambodia's ancient wonders in unparalleled comfort with Anantara's all suites luxury experience. From complimentary airport transfers and delightful culinary amenities to the undivided attention of your discrete but attentive personal butler, no detail has been overlooked. Customise your journey with an all-inclusive Discovery Package including à la carte dining options, daily activities and temple pass, or select an indulgent Wellness Package focusing on refreshing treatments to have you looking and feeling your best. ... more less
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- Also Known As:
- Alila Sothea Hotel Siem Reap