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“Wonderful service and great value”

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Sonalong Boutique Village & Resort
Ranked #72 of 358 Hotels in Siem Reap
Certificate of Excellence
Brisbane, Australia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful service and great value”
Reviewed January 22, 2014

We stayed here for 5 nights. The rooms were comfortable and clean. The gardens and pool were incredibly well maintained. It is a quiet hotel for such a central location. But the best part about staying here was definitely the staff. In the words of my 7 year old "they really care about us". Breakfast was great. We had dinner here one evening when we were too tired to venture out and it was extremely tasty as well. The hotel can organise tuk tuk drivers for you at a good rate. For the price, I would definitely stay here again!

  • Stayed January 2014, traveled with family
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Helpful?
Thank sarah b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, February 13, 2014
Thank you so much MADAM for your valued time to wrote a review about our resort to TripAdvisor.
Thank you so much again for your keep coming to Cambodia and staying with us.
Hope to see you again soon.

Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
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English first
The Hague
Level 6 Contributor
227 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
Reviewed January 20, 2014

Sonalong is just 5 minutes walk from the old town center. We first planned to stay in another hotel closer to the center where we stayed 5 yrs ago, but that was fully booked (fortunally as it turned out). Siem Reap has been since turned in to an amusement park, multiplied 6x in size, and 10x in loud noisy sound. What used to be a nice country town only 5 yrs ago, now is a copy of Pataya, Phuket en so on.
Sonalong is still outside that circle. The hotel has very nice rooms with balcony, a good breakfast and a very very nice staff. A pool completes the scene. We had a shower problem, but the owner directly stepped in to care of the situation. Only small but, is the internet speed. it doesn't exceed 15 kB/sec which is very slow. Btw we were picked up at and brought to the airport by the hotel in a tuktuk. Very nice gesture.

  • Stayed January 2014, traveled as a couple
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Helpful?
3 Thank NickE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, February 13, 2014
Thank you so much SIR and MADAM for your valued time to wrote a review about our resort to Tripadvisor even positive or negative to improve our local business.
Hope to see you again one day.

Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 1 Contributor
3 reviews
Reviewed January 18, 2014

My wife and I spent four nights at Sonalong Village the beginning of January. Mr. Hak and his staff were very friendly and made any arrangements we wanted. We stayed in Rm 205 overlooking the beautiful gardens and pool. The room was very clean with a spacious deck to relax after a busy day. It was a easy walk to to Pub Street and Markets. As this was our first trip to Cambodia, we were at first a little apprehensive but enjoyed Siem Reap so much, we wished we had booked a longer stay at the Sonalong as it is in such a quiet and safe area. The breakfast were great and we would definitely stay here again. Take the time to have a chat with Mr Hak as he has a wealth of information on Cambodia and is only too happy to share it.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, February 13, 2014
Thank you so much SIR and MADAM for your valued time to wrote a review about our resort to TripAdvisor.
Thank you so much again for your keep coming to Cambodia and staying with us.
I am always happy to share the information if someone to know.

Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level 5 Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 18, 2014

Great service. Clean rooms with staff that were ready to help. Close but doeasn't feel like you're in the middle of town. Walking with 4 small children it took us 20mins but tuk tuks always waiting to take you outside-cheap as well, we just liked to walk. Temples about 10min drive away. Not flashy but very comfortable and reasonable for the price. I would definitely visit again. Breakfast was quite comprehensive for this part of the world and there was something to suit the children and adults.

  • Stayed July 2013, traveled with family
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Helpful?
Thank kiwienvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, February 13, 2014
Thank you so much SIR and MADAM for your valued time to wrote a review about our resort to TripAdvisor even posited or negative.
Hope to see you and your family again near the future.

Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 17, 2014

Sonalong Village was a delightful oasis in a busy tourist town. It is very close to the city centre, in easy walking distance or a short cheap tuktuk ride. It was peaceful with beautiful garden and pool areas. The room was large and very comfortable and clean. The staff were delightful. Very friendly and efficient, nothing was too much for them. Breakfast was excellent and in a delightful setting. It was agreat place just for relaxing or for planning tours to nearby places of interest.

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, February 13, 2014
Thank you so much SIR for your valued time to wrote a review about our resort to TripAdvisor.
Hope you to see again next time.


Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo , Norway
1 review
Reviewed January 14, 2014

We booked for 2 nights but stayed 4. Central location but away from the hussle of Siem Reap. An oasis of peace in a busy, hectic city, yet near to everything. Peaceful relaxing gardens, great food.

Great staff, very willing friendly and engaging. Obvously a good manager Mr Hak, the staff spoke highly of him good athmosphere for customers and staff alike.

Talking to other guest who return year after year... totally undersand why. It is not "perfect" by european standards.. but it has heart, lots of it.

  • Stayed December 2013, traveled with friends
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Helpful?
Thank tomcatOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, February 13, 2014
Thank you so much SIR for your valued time to wrote a review about our resort to TripAdvisor,
I do hope to have a chance to serve you again some day.

Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

Coming back here feels like coming home, as you know you will be greeted by friendly faces who are keen to make your stay as comfortable as possible. Take the time to chat with the manager, Mr Hak, if he is around - and he generally is - as he is a fountain of knowledge about the local culture, and always interested in your feedback as to how he can keep improving his premises. Contrary to one review below, I have always found the Sonalong staff to be most obliging, and very keen to help out if you think anything needs improvement. In general, that is the way of things in Cambodia - whilst many of them find English challenging, they want you to enjoy their country and will do whatever it takes to make sure you do. I often travel here with school groups, and they throw up all manner of challenges for their teachers and the hotel staff, but Mr Hak and his staff cheerfully address each of these challenges with a smile and a "can do" approach. Nothing is too much trouble for them. These days, you can probably find glitzier, shinier places, possibly even with better pricing and flashier amenities, but if you want to mellow out and get to know some locals, or enjoy a break from the craziness of Siem Reap's tourist strip in a relaxing and safe environment, you cannot go past this oasis.

Room Tip: Personally, I prefer the upstairs rooms. Airflow is better and you look out over the tree tops and t...
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kylie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonalong V, Manager at Sonalong Boutique Village & Resort, responded to this review, January 12, 2014
Thank you so much MADAM for your valued time to wrote a review about our resort to TripAdvisor, even positive or negative, it is very important to improve our facilities in the future, and thank you so much again for your keep coming back to Siem Reap and staying with us.
I do hope to have a chance to see you again.

Best regards
HAK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonalong Boutique Village & Resort

Property: Sonalong Boutique Village & Resort
Address: Street 27 | Wat Bo Village, Sala Kamreuk, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#36 Romantic Hotel in Siem Reap
#37 Business Hotel in Siem Reap
#45 Family Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sonalong Boutique Village & Resort 3*
Number of rooms: 16
Official Description (provided by the hotel):
Run by a friendly khmer manager who speaks excellent English, Sonalong Village is situated in a quiet area within walking distance of the main shops, restaurants and Old Market area in Siem Reap and just 15 minutes drive from the International Airport and the Ankor Temple complex. Surrounded by beautiful flowery tropical gardens there are 8 double and 8 twin rooms, each with free Wifi, shower, A/C, ceiling fans, mini bar and private balcony. ... more   less 
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Also Known As:
Sonalong Boutique Village And Resort
Sonalong Boutique Village Hotel Siem Reap

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