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“Would we stay here again? Well...”

Ponloue Angkor Siem Reap Villa
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Ponloue Angkor Siem Reap Villa
Ranked #389 of 489 Siem Reap B&B and Inns
George Town, Malaysia
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Would we stay here again? Well...”
Reviewed January 6, 2013

Bottom line: would we stay here again? No, I don't think so. In a small town with few guesthouses, this hotel would do fine, but in Siem Reap, surely there must be better places.

Not that there is much wrong with this hotel. For $20 we had a clean twin, air-con (not needed in January), tv, fridge, hot water, the works. And all that in an excellent location.

But... the staff seemed to think of their job and their guests as their lot in life and nothing more, something inevitable that they somehow had to put up with. They were loud when moving through the corridors, even early in the morning, and non-communicative towards the guests. We have seen staff with a very different attitude in Cambodia!

By the way, others have mentioned people trying their door. We were in our room late one morning, and staff entered without so much as knocking.

On a positive note: when the laundry was returned, not a single item of clothing was missing (see earlier reviews).

Another thing we weren't entirely happy with: the wifi was spotty at times, and non-existent at night. At first, we accepted explanations of 'a problem', but it became a pattern. Not all hotels have these 'problems', and other hotels in Siem Reap do have good internet.

So would we stay here again? Nooo.... better try somewhere else.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank richard747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Batu Ferringhi
Level Contributor
10 reviews
10 hotel reviews
Reviewed November 10, 2012

We visited here in February 2011 and came back in October 2012 and stayed full 10 days!
The place is a good value for the money, convenient location and basic but clean room. We opted for fan room as we don't like a/c so much... The staff was friendly and accommodating and if and when we come again, we would certainly stay at Ponloue Angkor Siem reap Villa again.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank nicholasnevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2012

This was propably a beautiful hotel a few years back. Now it's been left falling apart and it shows in details. The hose for my shower was only 1 meter long, so I had to crouch for shower. There's an 11-year girl, who works a lot. If you ask something from the men staff, like can I get some soap to my room, they use the young girl for this. She also serves the whole breakfast, while guys are playing with their iPads... Try Tanei guest house around the corner. Has a pool, frienly staff and good atmosphere and pay less.

  • Stayed October 2012, traveled solo
    • Value
    • Location
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Helpful?
Thank Atte G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Siem Reap hotels

singapore
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 15, 2012 via mobile

I stayed at this place as it was recommended by a blogger. It's 15usd per night and thought that was cheap, then I realized that's pretty much the goon rate for inns around that area anyway (it's not a hotel!)

I was picked up from airport for free and that was a good deal (again other inns provide the same service) and chhong who is looking after the inn (family business) welcomed me from airport too and gave me an overview of the Angkor complex for the next day's trip.

The room is ordinary which is really ok, save for the fact that someone forgot to latch the window (found out the next day) so I had a sleepless night and the mozzies were on a bloodfest. The next night was much better, except I woke up sweating to learn that there was no electricity. Apparently their generator couldn't be up all night and all morning so they had to turn it off around 8. That was ok, but then I was told there was no free breakfast that day (their stoves were running on electricity??)

So all in all, it was okay, but there are other choices around pub st area which could be better... But Siem reap isn't exactly a place you'd come back again to, so I guess I won't find out.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candlebox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 25, 2012

Our tuk tuk brought us here after we told him we wanted to stay close to the old market and pub street. It's literally across the street room the Old Market and about a block away from Pub Street. We paid $23 for a triple room. It reminded me of a log cabin- kind of dark and gloomy. Clean room but the shower leaked, the wifi was choppy, there were mosquitoes but no nets, a weird creature that kept croaking in our room, and no phones in the room. Not as many complaints about the room as there are about the staff. I asked twice to use the phone in front to phone a tour agency and they said they didn't have any credit on the land line.. which doesn't even make sense. Also the guy was texting on his cell phone when I asked. They wouldn't help us book a tour to see Angkor Wat and gave us no helpful information whatsoever. If you just want a good location with decent room quality and don't care about service , then book here. We left after the first night and booked at a hotel 10 times better (Parklane hotel) down the road- same price for the room with 4 star hotel quality everything.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
Thank MoaniKeala87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 29, 2012

we spent only one night in this guesthouse. It was quire ok - they even have bathtubs in the rooms. I had some problem with the staff. As we were going to sihanoukville the next day in the evening, we booked the room for another day to have a shower and leave the luggage. The receptionist didn't wanted to hand us the ac controller. He said that we are using too much water and energy. A little problem, but it somewhat changed our opinion.

  • Stayed February 2012
    • Value
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Helpful?
Thank ysyl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman Oaks, Ca
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 14, 2011

We arrived in Siem Reap at 8:00 PM the day before the marathon at Angkor Wat and we had lots of trouble finding any where to stay. We stayed here because this was the only place our tuk tuk driver could find. He checked lots of places. We checked out early the next morning and stayed the rest of the time at the Siem Reap Central Hostel - a much better hostel. We paid $20 for the room for 3 people. This included a decent breakfast (eggs and bread). The room was dingy and dirty. The Wi Fi didn't work and the staff was not helpful.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janice s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ponloue Angkor Siem Reap Villa

Property: Ponloue Angkor Siem Reap Villa
Address: Sivatha Road, Svay Dangkum, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #389 of 489 B&Bs / Inns in Siem Reap
Price Range (Based on Average Rates): $
Number of rooms: 35
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