We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing hotel, amazing value....and amazing staff!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Pacific Hotel & Spa
Ranked #83 of 361 Hotels in Siem Reap
Certificate of Excellence
Reviewed May 17, 2012

My husband and I planned to stay here for 3 days... and ended up staying a month!
At first impression, the hotel is beautiful...
We were picked up from the airport in a car, by a uniformed driver. He spoke great English.
We were met at the hotel, given a welcoming cool drink, and a cool towel.
We didn't have to check in at the desk.... we were sat in the lobby, in comfort, and were able to check in, sitting down. Very nice after a long journey.
From the first day, we were treated royally. The staff at the Pacific definitely go above and beyond the call of duty...from the pool-boy, to the General Manager, they all speak excellent English.
The pool is huge, and very pretty... normally fairly deserted in the daytime, as most people are visiting temples and sights.
Breakfast in the dining-room is plentiful, with a great selection of European and Asian foods, a wonderful omelette bar, and great pancakes, cooked to order.
Always a great variety of fresh fruit, pastries, cereals too.
The dining-room hostess is charming, and the waiters are all very well-trained, very friendly, and always happy to practice their language skills.
The dining room menu is inexpensive and delicious....the fresh-fruit and green salad in the pool bar is fantastic!

In the lobby, in the morning and afternoon, a beautiful young lady is playing traditional Khmer music.

The hotel arranged our temple visits, they got us a very knowledgeable guide who spoke excellent English, and a great driver, who had a cooler full of very welcomed bottles of cold water, given every time we came back to the car.

The spa treatments are awesome....husband and I both had massages, manicures and pedicures...the spa itself is very pretty and tranquil, with ponds of huge koi carp throughout.
The gym is adequate... but it's a good idea to come and turn the aircon on a few minutes before you plan to work out.

We were in a Colonial room....the room is large and beautifully furnished... very traditional, with a huge comfortable bed , lots of storage, and stunning bathroom, with 2 showers, a tub, and great fluffy towels.

Outside the hotel are a few tuktuk drivers to take you into town. The ride should cost $3 each way...it's about a 10-minute drive downtown.

The best thing about this hotel, as already mentioned is the staff.
We've stayed in many hotels worldwide, but, as far as customer service and value for money goes...the Pacific surpasses them by far.

We didn't want to leave....we'll definitely be back!!!

Room Tip: If you like quiet in the evening, don't choose a poolside room. The band performs in the pool b...
Stayed: May 2012, traveled as a couple
4  Thank mamasue111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (535)
There are newer reviews for Pacific Hotel & Spa
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

382 - 388 of 535 reviews

Reviewed May 2, 2012

My husband and I have stayed at Pacific while our trip in Siemreap. We had a great. The facility is very beautiful and rooms comfortable and well appointed. The pool and deck area are five-star and a great place to relax after a day of touring. We had a great time here. Every staff member we met was friendly and helpful, especially Bopha, the reception staff made our stay very comfortable and welcome through her knowledge of the area and suggestions for places to go. She is very professional and open, and always willing to provide the assistance we needed in arranging transport, use of the hotel facilities, tours, etc. We would definitely return to the Pacific. We had a great time here. I would stay here again, and would recommend it!!

4  Thank julia s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

My husband and I have stayed at Pacific while our trip in Siemreap. We had a great. The facility is very beautiful and rooms comfortable and well appointed. The pool and deck area are five-star and a great place to relax after a day of touring. We had a great time here. Every staff member we met was friendly and helpful, especially Bopha, the reception staff made our stay very comfortable and welcome through her knowledge of the area and suggestions for places to go. She is very professional and open, and always willing to provide the assistance we needed in arranging transport, use of the hotel facilities, tours, etc. We would definitely return to the Pacific. We had a great time here. I would stay here again, and would recommend it!!

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank julia s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

This is my third year coming to the Pacific Hotel and my 8th trip to Siem Reap over the Khmer New Year. This is an exceptional hotel near the airport with easy access to the Angkor Wat area temples and downtown Siem Reap. When you arrive you are greeted with a cool drink and wet towel from a very friendly staff. The hotel offers a breakfast buffet that runs from 6:00 to 10:00.This year they added a crepe bar to their buffet. There is a great selection of fresh fruit, bakery items, made to order omelet bar, and other selections for everyone. It is best to go to breakfast around 8:00 after the initial rush of tour groups. Other improvements are in-room wifi, spacious rooms, and a spa that offers a variety of massages and therapies. Rooms are large, clean, and the air conditioning is top notch. The staff is very friendly and helpful. The pool area is breathtaking and there is nothing better than a cool dip on a hot day. In the evening there is live entertainment. The hotel caters well to families, couples, and singles for any age group.They also offer a shuttle service to and from the airport. I want to thank Mr. Flemming Nielsen and Mr. Saing Sivuthy for all they did to assist my group of 24 people. Pacific Hotel is a great bargain for a great hotel.

Room Tip: If your room faces the pool area from the second floor up you can see the top of the Angkor Wat temp...
  • Stayed: April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Coachkorea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

We were 3 mature couples staying in 3 seperate rooms overlooking the lovely large pool area. The rooms were very spacious and lovely. Fantastic service from the first email sent to hotel even though we booked through agoda. Staff gave very good service and attended to every need. Lovely complimentary birthday cake delivered to restaurant for one of our party celebrating her 60th birthday. Lovely relaxing foot massage had by all in hotel spa. Live traditional music in very nice hotel lobby each day and entertainment by the pool in evening near bar area. We had a fabulous guide for the Angkor Wat and other temples and surrounding areas for 2 days. He organised an air conditioned van with driver and all our needs were met at very reasonable price. If need tour guide this one was fantastic with good english and knowledge of temples and surrounding areas around Siem Reap. He is Voeun Savuth, Temple Tour at angkorsavuth@yahoo.com You won't be sorry he was fantastic and we all had a wonderful time with him and at the Pacific Hotel & Spa. Looked after from the minute we arrived at the airport with complimentary hotel pick up from airport plus our guide Voeun Savuth made sure we were safely delivered to the bus station on day of departure as leaving by bus, he even stayed until we departed the bus station. Highly recommended by a friend to us so now we are recommending to others.

Room Tip: Rooms overlooking the pool on the higher floors are fantastic. We were on the 3rd floor overlooking...
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brenk_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

We had a great time here. Every staff member we met was friendly and helpful, and the room was clean and big and had good air con. It was a little far out from the main streets but a tuk tuk to the city was only 3 dollars. I would stay here again, and would recommend it!!

Stayed: March 2012, traveled as a couple
3  Thank Amanda_and_Tyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2012

I have stayed in Siem Reap several times at other hotels and decided to try the Pacific after reading the reviews. I was not disappointed. The facility is very beautiful and rooms comfortable and well appointed. The pool and deck area are five-star and a great place to relax after a day of touring. The food was excellent as well. But what distinguished this property is the high quality of service from staff . In particular Bopha of the reception staff made our stay very comfortable through her knowledge of the area and suggestions for places to go. She is very pleasant, professional and open, and always ready to provide the assistance we needed in arranging transport, use of the hotel facilities, tours, etc. We would definitely return to the Pacific for the quality of service alone! A drawback is that the hotel is not walking distance to the town center, and a tuk-tuk or shuttle is needed. But having stayed at some of the finest hotels in Hong Kong and Bangkok, I would rate the Pacific right up there.

  • Stayed: February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank halfpipe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Siem Reap hotels
0.4 mi away
Angkor Miracle Resort & Spa
Angkor Miracle Resort & Spa
#76 of 361 in Siem Reap
1,065 reviews
0.2 mi away
Royal Angkor Resort & Spa
Royal Angkor Resort & Spa
#74 of 361 in Siem Reap
1,108 reviews
0.5 mi away
Empress Angkor Resort & Spa
Empress Angkor Resort & Spa
#135 of 361 in Siem Reap
435 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Angkor Elysium Suite
Angkor Elysium Suite
#94 of 361 in Siem Reap
143 reviews
1.9 mi away
Treasure Oasis Hotel
Treasure Oasis Hotel
#32 of 361 in Siem Reap
210 reviews
1.1 mi away
La Residence Blanc D'Angkor
La Residence Blanc D'Angkor
#45 of 361 in Siem Reap
663 reviews
Show Prices
Show Prices
Show Prices

Been to Pacific Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pacific Hotel & Spa

Address: Road No.6, Kaksekam Village | Sror Nge Commune, Siem Reap 17260, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Romantic Hotel in Siem Reap
#34 Family Hotel in Siem Reap
#40 Business Hotel in Siem Reap
#65 Luxury Hotel in Siem Reap
Price Range: $25 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Hotel & Spa 4*
Number of rooms: 236
Official Description (provided by the hotel):
Situated 10 minutes drive from downtown Siem Reap and 6 minutes drive from the famed Angkor Wat, Pacific Hotel & Spa boast of 236 well-appointed rooms and suites. Build in 2007, the hotel blends authentic Khmer Architecture with contemporary Western design which surely will cater to the most discerned of travelers. Whether it is for a family vacation, a business trip or a romantic getaway with breakfast in bed, Pacific Hotel has it all: exciting sightseeing tours, superb private cabana dining, relaxation by the pool or find transformation through a Traditional Khmer Massage. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Ctrip TA, Hotels.com, Booking.com, Asiatravel.com Holdings, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Pacific Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pacific Hotel And Spa
Pacific Hotel Siem Reap

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing