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“A bit out of town but don't let that put you off”

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Lin Ratanak Angkor Hotel
Ranked #202 of 339 Hotels in Siem Reap
England
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A bit out of town but don't let that put you off”
5 of 5 bubbles Reviewed June 20, 2012

We stayed here intially for 4 nights but wound up stretching it to 6. Ridiculous bargain price via Agoda helped, and the hotel honoured the price when we extended. The most luxurious hotel we encountered in 10 weeks in Asia and after a couple of weeks roughing it, it seemed like paradise with its pool, gym, spa, aircon, silk-clad ladies opening doors for us, etc etc.... It is maybe 1k away from the centre of town but at least it is on the right side for Angkor Wat. They lent us the hotel bikes to explore the temples and meander down to the town centre. Staff were unfailingly lovely, helpful and attentive, room was huge, clean, cool and quiet. Breakfasts maybe not so good if you are a bacon and egg addict but are addictive if you are into the local food. I don't know how we eventually tore ourselves away. Highly recommended.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank schtum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, June 20, 2012
Thank you very much for spending your valuable time to share a nice review about your stay experience at our hotel on TripAdvisor. We are so delighted to learn that you were satisfied by our services and facilities.

We agreed that we are a bit out of town, but as you have seen, Siem Reap is a small town which you can easily access to the town center (Old Market or Pub Street) within few minutes by Tuk Tuk.

We are looking forward to host your return in some days in the future.
Very best regards,
The Management and Team at Lin Ratanak Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
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    19
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Portland, Oregon
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 16, 2012

We stayed at this hotel for two nights as part of a tour package coming from Thailand. The hotel is very quiet, great quality rooms, comfortable and very clean beds and bathrooms and relatively good breakfast. The pool is wonderful and the spa and fitness center are good enough in a hot weather. The hotel decoration is made with solid wood, including solid varnished wood ceilings. Wifi was just a bit slow but totally usable. Although I don't know Siem Reap but it felt that it was centrally located and accessible, and in proximity to multiple day bazaars. This was the best part of my trip after long days of walking and touring. The hotel staff was nice and helpful and generally spoke a little more English than Thailand. Overall very positive experience with this nice hotel. The neighborhood around it seemed poor but you see that with all hotels and guest houses built in seemingly poor areas. This town is developing, seemingly fast with the tourist money that keeps on flowing in. Don't forget to negotiate every price outside of the hotel. The prices and tips are felt generally higher than Thailand.

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
Thank metava1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, June 17, 2012
Thank you very much for sharing your nice feedback about your recently stay on TripAdvisor. We are so delighted to learn that you found your positive experience in our hotel, and we will have your nice comment shared with all our team members.

Cambodia is a developing country, and Siem Reap is a small city compare to other cities in modern countries in the world, and Siem Reap is also known as a tourism city in Cambodia since Siem Reap got unique temples particularly the Angkor Wat. While you are traveling to our city, Siem Reap, your are not only come to visit our area, but you also come to help our people as there are many people in Siem Reap work for tourism industry such as hotel staff, Tuk Tuk, guide.......

The Management and Team at Lin Ratanak Angkor Hotel are in the hope that you will give us a chance to host your return in some days.
Very best regards,
Management at Lin Ratanak Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 13, 2012 via mobile

My husband and I stayed there 3 nights. Because we had paid only $33 per night for both of us including breakfast I was a bit apprehensive.

The rooms are clean and the service impeccable. The bed was comfortable wich was a bit of a change after spending 3 weeks in Vietnam and Cambodia sleeping on rock hard mattresses in various 4* hotels.

The hotel is more of an old fashioned 4**** but except for that it is fine. It has a nice clean pool, a business centre and free wifi.

The location is not central but it is not a real problem as you can negotiate a tuk tuk for about $5 a day to take you in and out of town.

The only let down is the breakfast. The choices are very limited and you would expect this kind of food in a 3* hotel not a 4*. But I guess you can't really complain when you pay only $33 a night.

The staff is very nice and helpful. We called reception a few times from our room as we were running out of bathroom toiletries and they came straight away.

Overall this hotel is great value for
money.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iloveshinyshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, June 17, 2012
Thank you indeed for taking your most valuable time to share your own experience on TripAdviser. Your comment is always useful for us as we strictly read it particularly for negative points, then we will try our best to find all possible way to have those negatives solved. In addition, by having your review, our future guests will be able to learn more about our property.

After having learnt your review, on behalf of the management and team at Lin Ratanak Angkor Hotel, would like to say thank you very much for having found our property as A GREAT VALUE FOR MONEY. We will have the negative points that you have raised up discussed with our Management.

We are looking forward to welcoming your return in some days in the future.
Very best regards,
Management at Lin Ratanak Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weymouth, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 28, 2012

We stayed here for 3 days! The staffs are very warm and friendly. Speaks English too! The room we got is on the 2nd floor and it was indeed spacious! We got new towels everyday! We also had food delivered to our room like Pizza from their local pizza brand and KFC! LOL We also hired a TUKTUK to tour us around Siem Reap, Angkor Wat and other landmarks! Such a great experience. I have written a blog about our trip here: http://www.obnoxiousqueer.com/summer-memoirs-in-siem-reap-cambodia/

Room Tip: We booked the twin double bed for two! It's worth the money spent! Hire our tuktuk driver. Cont...
See more room tips
  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xerendipity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, May 28, 2012
Dear Xerendipity,

Greeting from Lin Ratanak Angkor Hotel!

Thank you very much for taking your valuable time to write a nice review about your stay and other experiences while you were in Siem Reap on TripAdvisor website. The management and team at Lin Ratanak Angkor Hotel are so delighted to learn that you were satisfied by our hotel staffs and services. Giving you an unforgetable experience is the ambition of our management and team, and there is nothing make us happier than your confirmation receipt of satisfaction.

We are looking forward to host your return in some days in the future.
Very best regards,
The management and team at Lin Ratanak Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 27, 2012

The hotel was really nice and well presented although we were intitially a bit worried about the old market nearby, turned out that market was a great wander around if not a bit smelly for us delicate westeners. The hotel staff are really eager to please and most speak a little English although one or two of the waiters speak really well. The rooms are really good and clean, the breakfast is ok although the Kmher food in the restaurant is good. If you get a chance, keep a tuk-tuk driver for a full day at least and use him to get you to Angkor Wat and pub street and you will find $10 is a fair price for you and great for him. If you get to the pub street area then try Kmher Kitchen, we followed the reviews and were not disappointed

Room Tip: See if you can get a view over the front of the hotel looking down towards the market area
See more room tips
  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raycouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, May 28, 2012
Dear raycouch,

Greeting from Lin Ratanak Angkor Hotel!

First of all, on behalf of the management and team at Lin Ratanak Angkor Hotel wold like to say thank you very much for taking your most valuable time to share your nice feedback on TripAdvisor. After having read your review, we've learnt that you found a bit negative about market nearby. We had tried all possible ways to make this area better by assigning our staff to make sure this street must be clean. We understand sometime (but not all the time) when you walk pass by this market you may smell of fish or meat as they sell mixed things inside, but once you passed this area or once you are at the hotel, I believe there is no smell at all.

Once again, thank you very much that you found our hotel was a nice place and well presented. We do hopefully for a chance to host your return in some days in the nearest future.

Very best regards,
The Management and Team at Lin Ratanak Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 17, 2012

Stayed he last year and they took fast action when we told them that our aircond wasn't working. Scrumptious food. Friendly and resourceful staff. Clean room and bathroom. Very strategic and the staff can help you cal tuk-tuk without xtra charge anytime.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CathyNelsonSigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, March 18, 2012
Dear CathyNelsonSigan,

Greeting from Lin Ratanak Angkor Hotel!

Thank you very much for sharing your experiences on TripAdvisor. We are so delighted to hear that you enjoyed your stay in our property.

The Management and Team at Lin Ratanak Angkor Hotel are looking forward to welcoming your return in our hotel again soon.

Very best regards,
The Management and Team at Lin Ratanak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
portugal
Level Contributor
238 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed March 9, 2012

Large hotel a $2 tuk tuk ride out of the town centre. Quiet with an air of luxury and an attractive outdoor pool. The reception staff speak excellent English and are very helpful.

Our room was large with huge double bed, which was a little hard and the bedlinen had to be replaced as it had old stains on it. There was a bath with shower over and lashings of hot water. Television in the room with many English channels including BBC World. Tea and coffee making facilities were provided and free, good WiFi in the room. There was a distinct lack of sockets provided and even using the kettle involved crawling around looking behind furniture to find any.

Average breakfast with cereal, toast and eggs cooked to order for Western tastes. In the evening, the restaurant has a reasonable menu if you want to eat in, but we did not try it as you can eat much cheaper and have much more fun eating down town.

If you would like an honest, helpful and reliable English speaking tuk-tuk driver for your visits to Angkor Wat or to collect you from the airport or bus station, we highly recommend Mr. Koy Buntha who you can contact on his website http://bunthatuktuk.blogspot.com/
or you can email him at bunthatuktuk17@yahoo.com

All in all good value for money and we would stay here again.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank nickyportugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LinRatanak, Manager at Lin Ratanak Angkor Hotel, responded to this review, March 11, 2012
Dear nickyportugal,

Greeting from Lin Ratanak Angkor Hotel!

Thank you very much for taking your time to share your experiences on TripAdvisor. The Management and Team at Lin Ratanak Angkor Hotel are highly appreciated on your comments about our services and facilities.

Regarding to the bedlinen, we are sincerely apologies for this inconvenience caused, we actually got the new linen now, and we are on the way to replace the old ones. Also, with regards the sockets, we will have it discussed with our Engineering Manager.

Once again, thank you very much for taking your time, and we are looking forward to welcoming your return again soon.

Very best regards,
The Management and Team at Lin Ratanak Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lin Ratanak Angkor Hotel

Property: Lin Ratanak Angkor Hotel
Address: National Road 06 | Phum Banteay Chas Khum Slorkram, Siem Reap 17259, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #202 of 339 Hotels in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lin Ratanak Angkor Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
Lin Ratanak Angkor Hotel Situated along the enhancing National Road 06 and the closest to local market(Samaki Market), Lin Ratanak Angkor Hotel offers an ideal urban getaway in the heritage land of ancient city. Choose a relaxing home-from-home at Lin Ratanak Angkor Hotel just 15 minutes' drive from Siem Reap International Airport and we provide the free transfer to town 5 minutes' drive to Pub Street and old market area. This affordable Four Star Rating Hotel features 100 room accommodations with complimentary WiFi connection throughout the hotel, ambient dining options, elegant swimming and leisure facilities that satisfy the needs of both business and leisure travelers. The Lin Ratanak Angkor Hotel adds the most preferred services including baby siting, concierge service, on-call medical treatment, and the traditional show set by the pool pavilion that inspire your accommodation an ease. From the minute you step inside the bright, welcoming lobby of Lin Ratanak Angkor Hotel, you will feel at home and experience with the service and hospitality of Cambodians. ... more   less 
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