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Pavillon d'Orient Boutique-Hotel
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Reviews (2,169)
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All reviewstuk tuk driverbedtime storiesangkor watrice soupyour disposalguide bookjunior suitelittle touchesan english speaking guideincluded in the room ratemosquito netalways on timeentire stayfresh fruitsmall hotelfree massagean oasis
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1,191 - 1,196 of 2,169 reviews
Reviewed September 23, 2012

This hotel has just 19 rooms but is aiming high with all the perfect details you might expect of a very high end hotel. Lovely cool lemongrass tea on arrival, free bottle of red wine and a bowl of fruit in the room. Free tuk tuk every day from dawn ‘til 10pm, a guide book to the Angkor Wat on loan and Cambodian bed time story scroll to make sure you fall asleep happy. There is a lovely little pool with great outside ‘beds’ for relaxing. The onsite spa treats you to a free 30 minute khmer massage, hoping to tempt you into relaxing even more with another (I would have but they were booked up quite a bit). The all day breakfast means you can go do the temples at dawn and come back for breakfast. Even the plug sockets are all setup with international adapters.

Our tuk tuk driver (Vesna) was simply wonderful (you have the same driver for your whole stay). Conscientious, careful, helpful and always looking to make our trip that little bit better. Having a tuk tuk on hand all the time was a blessing, especially when they have an ice box with chilled water readily available! The drivers chosen are clearly excellent, with good English, and selected based on previous customer feedback.

The restaurant's food was delicious and good value. The menu was strangely ordered and could have been a bit more extensive but we found ourselves eating there more than we normally do in hotels. We especially recommend the shrimp salad and the spicy salad. Fresh lime juice served with sugar syrup to add to liking was delicious and refreshing, as were the juices and cocktails. Also the pancakes are pretty scrummy.

The staff are all smiles and helpful hoping they can do something to make your experience even better. They organised a guide for us very late at night for the next day, not short of a miracle really. The free tuk tuk expands as far as Banteay Srei which we would definitely recommend and we especially enjoyed the ride out there.

Simply wonderful, this hotel made our trip to Angkor Wat a stress free delight.

  • Stayed: September 2012, traveled as a couple
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Thank Assamti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2012

The hotel was all and more than what the reviews written here have said. Everything was perfectly as I had imagined it to be, and some even pleasantly exceeded my imagination - like the free massage, excellent breakfast, and free fruit in the room replenished every day! Of course, it wouldn't have been so wonderful if not for the superb staff at the hotel. They were friendly, helpful, and genuine, and absolutely made me feel like I was the most important guest there. And of all the excellent services I received, one which stood out for me, but which is not usually reviewed, was the excellent car and tour guide service provided by the hotel. Many people forego the chance to rent a car for their visits as the tuk-tuk is already included in the hotel rate. But at only US$20 per day, you can hire the car for one whole day and get to travel in comfort and speed. The driver I had spoke good English and was very knowledgeable. It was definitely worth the money. When we travel, it's not only the hotel that makes or breaks the experience because afterall, we spend more time outside the hotel than within it. So, if you really want your stay at Angkor Wat to be unforgettable, why not spend a little more? Please ask the hotel for more details about renting a car when you check in.

  • Stayed: August 2012, traveled solo
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Thank Linguajaponais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

The rooms are very comfortable, and slightly colonial. Every wish was accommodated and the staff attention was just incredible. I would have loved to have stayed much longer! Although the hotel is a bit out from the centre this doesn't matter in the least as you have your own tuk-tuk and driver to take you around.

  • Stayed: July 2012, traveled as a couple
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3  Thank guiengleung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

This hotel is outstanding. I stayed for three nights in September and i would definitely go back there. It was my first time to Cambodia and I am overwhelmed by the friendliness of the people. All staff deserve a big "chapeau" as they all stayed friendly, open, ready to serve with a smile, humorous, discrete, educated at any time, for any issue, at any climate which I probalby felt much more humid as they do. And I know they do, too.
The entire hotel is nicely decorated in the typical colonial style but not too much. My room was just great. A huge bed with many pillows and a mosquito net (which was not really necessary if you closed the terrace door), a functional bathroom with enough space. It was more or less silent but you can hear the neighbourhood from a far (and i am very sensitive to this). But I actually enjoyed the sound mix of the foreign language, rainfall, frog concert ... as it is just emphasing the magic of this place. And of course after the Angkor visit I was way too tired to even think about getting bothered by. Actually this created atmosphere was a perfect fit. A/C plus an extra fan on the ceiling, good sort of minibar and free water & fresh fruit everyday.

The Breakfast includes a great choice of fruits, cakes and bread plus additional egg variations etc. I missed nothing. I enjoyed the restaurant close to a little pond and the beautiful garden very much. I also had dinner there and the food was so simple and great that I decided to go there every night. Not too spicy which i do not like and just another perfect fit for me. On top of that the hotel offers diverse creative feel good moments: the personal tuk-tuk-driver with local knowledge and (as everybody) fluent in english was a great support and fun, and there were some other things, i rather don't mention here because i appreciated them as a sweet surprise - so no spoiler here. Go there and find out yourself.

I chosed the hotel because it is not in the heart of Siem Reap as my preference of direction was the Angkor site. That was well chosen. Walking around the hotel area you will catch pure and poor Cambodia. But that is how it is and i never felt any insecurity or thread. Even all people were smiling and greeting. If you think about this surrounding authenticity the hotel really turns into an oasis where you can simply feel home and grateful.

  • Stayed: September 2012, traveled solo
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2  Thank cjk_berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

Two Words - Outstanding Service. Even if you are a well-seasoned traveler, you should find the service staff and efficiency of the hotel a very refreshing change from the business-like professionalism of many other 4-5 star hotels in the region. The hotel takes care of practically any need you can think of: From the full-day transportation (covered in room charges) to the booking of flights out of the city.

  • Stayed: August 2012, traveled on business
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1  Thank FrankCarole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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