I had reserved 2 rooms on Expedia but had to cancel (within the timeframe for a full refund). I did not know that I had to cancel each room separately and the day of the reservation received an email confirming the reservation. I tried to cancel online and could not, so called Expedia. Since they had already paid the hotel, they called the hotel who refused to cancel the reservation and provide a refund.
It was my mistake that I did not understand that I needed to cancel each room, but I expected some understand since the other room was cancelled long before the deadline. Also, since the hotel was nearly full on a busy summer weekend, I offered to cancel the room so it could be given to someone else. They would not do that either. An Expedia supervisor also contacted the hotel management who would not provide any assistance. At least they could have given a partial refund and then freed up the room for someone else. It certainly was not customer-friendly, either for me or for others who may have wanted to stay there.
- Official Description (provided by the hotel):
- Welcome to the Clarion Inn & Suites Atlantic City North, a newly built hotel minutes from the Atlantic City Boardwalk! For your relaxation needs, the Clarion Inn & Suites Atlantic City North boasts a beautiful 33-foot-long indoor heated pool and a well-equipped exercise room. All rooms have a small refrigerator and microwave oven for your convenience. For those who will expect nothing less than the very best, we proudly offer a King Hot Tub Room for the ultimate in luxurious romantic relaxation. If you are traveling with family, we are ready for you! Our Triple Queen Suite is complete with two bedrooms, including a private en-suite room so the family can be together while affording everyone a bit of privacy. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Cancelon, Hotwire, Travelocity, Orbitz, HotelQuickly, getaroom.com and TripOnline SA so you can book your Clarion Inn & Suites Atlantic City North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Clarion Inn & Suites Atlantic City North Hotel Absecon
- Clarion Inn And Suites Atlantic City North