Stayed there for 3 night at end of April 2016.
The food was great and made to suit my vegetarian wife. The chefs accommodated as directed.
We had pre-booked massages as a package and were treated extremely well. This were the best massages in Africa. The jacuzzi and the infinity pools are wonderful.
Thank you
Dear Prav150
Greetings from Cresta Mowana Safari Resort & Spa.
Thank you for reviewing your stay on Tripadvisor. We are delighted that you had a wonderful stay with us and found the massages in our Spa to be the best in Africa!
We look forward to welcoming you back in the not too distant future.
Kind regards
John Gray | GM, Cresta Mowana Safari Resort & Spa
The hotel is good at all.i will recommend for other to prefer it,it distance wise in relation to town.it situated in cool area and fresh one indeed.i like the rooms,are high class level
the service was very good given without delays.
only disturbed by rain condition which disturbed my movements within the hotel.
Dear Lonemodumo
We were honoured to have you as our guest at Cresta Mowana Safari Resort & Spa. We are pleased that you had a good stay. Thank you very much for the recommendation.
Kind regards
John Gray | GM, Cresta Mowana Safari Resort & Spa
We stayed three nights here and found the staff very friendly. Our room was a good size if a little dark. We had the gym pool to ourselves during the day. They tried to be very helpful with my gluten free diet. The Wi-Fi was patchy but they always tried to rectify the problem. We had room 422 upstairs facing the river and it was great.
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Dear Dianne R.
Thank you for staying at Cresta Mowana Safari Resort & Spa. We are delighted that you managed to relax.
We will look at the lighting in 422 as well as the wifi connection to ensure that we have a long term solution.
We look forward to welcoming you back.
Kind regards
John Gray | GM, Cresta Mowana Safari Resort & Spa
We have spent three nights at the Cresta Mowana in Kasane. Overall the hotel needs a make over and some serious investment. They start doing it by having a new Gym and Spa area which is really nice. We had a very good massage there and the pool is new. The location on the riverside is great. However, the main amenities such as the restaurants and the rooms need new furniture. The staff is ok but lacks attention to detail and the service orientation could improve, too. The food at the dinner buffet is mediocre. Only on day three we discovered that we could order a la carte, too, strongly recommend to do that because the quality is better.
Dear Butter137
Thank you for reviewing your stay at Cresta Mowana Safari Resort & Spa on Tripadvisor.
We appreciate your feedback on areas where we can do better. Our chef and his team are constantly trying out more innovative menus for our buffet. We are sorry that we were not able to meet your needs during your stay.
A long term refurbishment plan which will take care of the main amenities as well as the acquisition of new furniture is on the cards.
We wish your the best in your travels.
Kind regards
John Gray | GM, Cresta Mowana Safari Resort & Spa
The facility and the service was excellent.
The staff promptly attended to all that was reported to them eg. the extractor in the bathroom was not working properly as it was making a screeching sound and it was attended to by the maintenance team.
PLEASE CONSIDER HAVING CITIZEN AND NON-CITIZEN PRICES!
Dear Israelr682
Thank you for awarding us full marks on Tripadvisor. We are delighted that you found our resort and service to be excellent. We were honoured to have you as our guest.
We look forward to welcoming you back.
Kind regards
John Gray | GM, Cresta Mowana Safari Resort & Spa
