A super location and great game drives and cruises with really good guides.
Stayed on a Voyages Jules Verne trip for 3 nights in 2 different rooms in November 2011.
The wing to the right of reception as you enter the hotel is being ripped about - yet we were put in it, despite checking with our guide and reception (before unpacking) that there would be no disruption. We had to enter via the staff car park past the dustbins, clamber over tarpaulins, past wet paint, over electricity cables and dodge wood shavings from the workmen. On day 2 we were told we had to move to the other wing. The acting General Manager could not understand why we had been placed in that wing at all, especially as we had queried it on check in.
The breakfast waiting for you at 09.15 when you return from a game drive has been sitting there on the "hot" plate since 07.00 and is stone cold. Chef said that nobody had ever told her to cook fresh food for those returning at 09.15.
The food was average but service in the restaurant for dinner each night was terrible. There was no supervision and the (too few) staff were either chatting amongst themselves or sitting together at a table in the restaurant eating their own meals.
The hotel has a really good (small) swimming pool with comfortable loungers but the promised pool attendant was not seen once in 3 days. When we asked reception for a towel we were told to go back to our room to get one.
The Reception staff (there was invariably only one) were generally unhelpful and they seldom knew the answer to basic questions about the hotel - e.g. when the pool attendant was supposed to be on duty. Annoyingly, they are trained to stop talking to a guest at reception in mid sentence in order to always answer a phone on the first ring.
Insist on a room to the left of reception.
- Official Description (provided by the hotel):
- Cresta Mowana Safari Resort & Spa situated on the banks of the mighty Chobe River in Botswana is one of southern Africa's sustainable tourism destinations where luxury exists in harmony with nature, providing a unique location from which to explore the magical wonders of untamed Africa. Game, including herds of elephant, antelope, giraffe, zebras, lions, leopard and many more, roam freely in the nearby Chobe Game Park. Sunrises and sunsets in this part of the world, with the Chobe River and Namibian flood plains as a backdrop are the substance of dreams. Birdlife is in abundance. Bird species unique to this part of southern Africa can be seen on the property as well as on the banks of the Mighty Chobe River. Facilities at Cresta Mowana Safari Resort & Spa include 110 luxury air conditioned bedrooms and 4 suites all with river views, a 9 hole golf course and fully equipped spa. Each guest room has a private balcony. In these tranquil surroundings you will come to experience true comfort, superb accommodation, gourmet cuisine and African inspired menus and only the best in personalised 'African-style' service. Play a round of golf on the famous golf course or enjoy bird watching on the banks of the mighty Chobe River. Take time to interact with the un-spoilt natural and beautiful surroundings while enjoying a leisurely massage at the Mowana Spa. All 110 bedrooms and four suites boast spectacular river views and have been tastefully decorated in an ethnic style to compliment the natural ambiance. Both the Serondella Restaurant and Savuti cocktail bar overlook the Chobe River and Namibian flood plains, the ultimate place to watch the abundant wildlife gathering at twilight. The Spa at Cresta Mowana is beautifully designed, featuring natural textures and ethnic elements. It is in harmony with the surrounding Chobe National park, a serene space that offers sanctuary from the stresses of life. With four private treatment rooms complemented by a raised deck overlooking the mighty Chobe River on which open air pampering sessions are highly recommended, the Mowana Spa offers state of the art facilities and a range of Clarens treatments and therapies that will have you spoilt for choice. Life doesn't get much better than this. Day trips can be organized to Victoria Falls, just 80 kilometres away from Cresta Mowana Safari Resort & Spa. ... more less
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- Also Known As:
- Mowana Safari Hotel Kasane
- Mowana Safari Lodge