I checked in at Hotel Camino Real, Sta. Cruz, Bolivia on Saturday May 18th. When doing the reservations for two rooms, and because was my first time in Sta. Cruz, late arrival, etc. I asked them to arrange for a taxi/vehicle to wait for us at the airport.
I worked fine. When leaving, I asked again for same service and the person the reception office, says to me.... better if you go outside and take a taxi (were several parked there), because a taxi will cost you Bo (Bolivianos) 70.- to the Airport.
But if you do thru the hotel will cost you Bo 65.- per person !! Same what you pay upon arrival.
I said, why to pay per person, you pay per car ??? What if I'm with my wife ?
He said, doesn't matter, we charge per person (without telling at moment of ordering for the first time).
We took a taxi from the outside and I asked the driver if the charges per person or per ride and he said, that he hear this complains before. They (taxi) charge per ride, but the hotel charges per persona and keep the money for them.
So next time that you go to beautiful Santa Cruz, take a cab at the airport (well indicated and organized) and avoid the "little" scam from Hotel Camino Real.
- Official Description (provided by the hotel):
- Camino Real Hotel offers the best location northwest of Santa Cruz de la Sierra in one of the most exclusive areas of the city, 5 minutes from downtown and only 10 minutes from the international airport ViruViru.A set of services, lounges, first class cuisine, entertainment and business center meet the most demanding needs of the current executive.Camino Real Hotel offers luxurious and spacious rooms and suites, furnished with Filipino exotically, landscaped balconies overlooking our lush gardens and a spectacular swimming pool combined with a complete professional and Spa, and the dedication of personalized service provided to guest a unique experience of pleasure, luxury and comfort.ROOMSIn Hotel Camino Real, we have modern and luxurious facilities in order to provide the best comfort during your stay. Each room type offers special details in the best category of rooms in the city.All rooms have:• Wireless Internet (free of charge).• LCD 32 'TV with cable.• Fire protection system under international standards.• Eco Friendly Program care environment.• Windows and doors with soundproofing between rooms and outside.• Heating and Air Conditioning in bedrooms and bathroom.• Module working executive.• Digital Safe.• Minibar.• Clock Radio.• Telephone with voicemail multilingual.• Voltage 220 and adapters.Additionally each room has the following features:SIMPLE LUXURY 32 m2: Room with one king bed, spacious and overlooking the gardens.LUXURY DOUBLE 32 m2: Room with two queen beds, ideal for group travel or vacation.SUITE 44 m2: Large suite with a king bed, living, walking closet and fine decoration.ROYAL SUITE 52 m2: king suites, two-room apartment with living room, whirlpool, walking closet and style.THE RESTAURANT AND BARS TRANQUERARestaurant "La Tranquera" with his specialty of grilled meats, invites you to enjoy a varied international menu and country where you can enjoy delicious flavors and more than 121 specialties that we are sure will please the most discerning palate.Suggestions from our menu includes a tempting selection of dishes and salad bar, along with a variety of delicious desserts that give the final touch to an unforgettable evening.To start off your day with our breakfast buffet variety of fruits, juices station, cereals, selection of breads, fine pastries and cakes typical of Bolivia, among other delights that accompany the buffet.• Coffee Bar "Irupe": In the lobby of the hotel.• "Tapeque Bar": In our pool.EVENTSWe create events that cross the boundaries of the imagination, in a shared commitment that we want to celebrate with you.We offer a service of distinguished events by providing 6 meeting rooms with capacities of 10 to 700 people which are exquisitely decorated, air conditioned, acoustically isolated, adequate lighting and vestibules for Coffee Break Service or other.Create new dining options Novo Bolivian and international first level accompanied by an advisory service and professional equipment ensure class a memorable experience.Our metting rooms offer you the following equipment:• Drink high level.• Professional services of waiters.• Multimedia Team.• Ongoing technical assistance.• Internet ADSL and Wi-Fi.• Sound System.• Podium with microphone.• Wireless Microphones.• Microphones tie.• Whiteboard.• Data show.• Flipchart.• TV and DVD.• Telephone and fax.• Photocopying service.• Simultaneous translationTaruma HEALTH CLUBTo stay in shape, relax and enjoy our full fun "Taruma Health Club" that has:• Swimming pool with giant slide (closed from June 1st to August 1st for maintenance period), whirlpool and wet bar.• Dry Sauna and Steam.• Gymnasium with changing rooms, showers and whirlpool family.• Massage room with relaxing treatments and facials.• Playground.From Monday to Sunday from 06:30 to 23:00.Taruma Health Club is formed by a team of experienced and certified professionals in different areas of the image, health and beauty, allowing us to offer various services with the latest technology. ... more less
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