I stayed 5 nights in 2013 in a business trip, i decide stay here because it located at the central plaza of santa cruz.
The room was clean and at the second floor, thats why i didn't get any view, but that wasn't a problem for me.
The breakfast buffet i founded great with traditional food.
At the top floor is the pool and a not too good gym. Also have a restaurant-bar open late, and with a great view of the cathedral.