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“A Positive Experience: Good Value, No Frills”
Review of Hotel Monserrat

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Hotel Monserrat
Ranked #19 of 26 Hotels in Cochabamba
Denver CO
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A Positive Experience: Good Value, No Frills”
Reviewed October 14, 2011

Let's not be too harsh about Hotel Monserrat. It's not a luxury hotel, but unless you're very particular, it's a decent value for the price. We stayed here on two separate occasions and left satisfied. The cons? 1) Depending on how crowded the hotel is and your room's location, it can be noisy at night. (Rooms towards the back are quieter) 2) Most of the rooms have a window that opens onto an enclosed courtyard. As a result, there isn't much of a breeze and the rooms can be stuffy; this window can also theoreteically make it easier for a very determined burglar to enter (However, we had no problems.) 3) The free breakfast is bleh. The pros? 1) The rooms are squeaky clean and modern-ish 2) hot showers with good water pressure, 3) centrally located 4) we spoke some spanish, and found that our interactions with the staff were great. They were super friendly and polite. In summary, there are probably better hotels out there, but there are certainly lots of hotels that are far worse. We were satisfied with our stay and would recommend the hotel to others.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AggieR4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sun Valley, Idaho
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 29, 2011

I have only reviewed one hotel prior to this one. Lonely Planet had positive things to say about Monserrat; also many of the reviews seemed positive with only a few dissenters. But after our experience here yesterday I feel compelled to warn off those who are not so easily taken in. For us, quiet rooms are probably the most important thing next to security and location. Location doesn't seem to be a problem at Monserrat but I could easily have burglarized another's room if I had been so inclined. But the central echo-chamber courtyard that channels TWO floors of noise to your ear is absolutely unacceptable from the noise standpoint. The doors are paper thin! There is no attempt ANYWHERE to soundproof the halls, rooms, lobby. The rooms in the front (slightly larger)
are right on the street; worst street noise I've heard (and I've been in over 60 countries). When we checked in we were promised a room in the back the next day. They failed to provide this; thank God, we would have had a terrible month at the Monserrat (we are here that long with a volunteer organization). All the rooms except the very front two ON THE STREET are quite small. The condition of the towels is atrocious; it took them an hour to figure out that wifi would not work with my Mac laptop (??) and they dug up a cable for a USB connection...still very slow connections. The breakfast was adequate at best; the personnel are indifferent when they're not being downright incompetent.
And so we went across the street to the Hotel Ambassador; 4 start accommodations for the same 3 star price I was paying at Monserrat. AND Monserrat tried to charge me for another day when it was their failure to keep a promise to change us to a quieter room...actually there is no such thing as a quiet room in this hotel.

Room Tip: Go across the street to the Hotel Ambassador!
See more room tips
  • Stayed April 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Probityman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 15, 2011

Booked the matrimonial room .... arrived at the hotel at 9 AM and we were very disappointed with the room but reluctantly checked in because we were given information that all the better hotels had no vacancies. We left our bags in the room, which was tiny, stinky, and well past needing redectorating. We decided to go check another hotel and booked a beautiful room. Went back to Monserrat at 10AM and tried to explain to the desk clerk that we could not stay even for 1 night in this room. They insisted we pay half of the nightly rate anyway and threatened us with the Police if we did not. NO compromise....We didnt want a big problem so we paid the fee and then they raised the fee again for the airport pickup....The manager was extremely rude with us and even threatened and cursed at us...If you want a decent place with friendly management...DONT STAY HERE!!!!!!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank islandman2258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homer, Alaska
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 20, 2011

At first glance, this seems like an ok place. All the rooms are gathered around a central courtyard. That courtyard amplifies every single sound and footstep which then passes through the thin doors and windows of the rooms. There are no screens, and since the only ventilation is the windows (need especially for the bathroom), the bugs come right into the room.The plaster on the walls in all the rooms is cracked or chipping, the bedroom carpet is stained, the light in the bathroom is a single bulb hanging from a wire and the shower doesn't drain. The Internet connection is spotty and slow. The staff is minimally helpful, and for any questions just refers you to the tourist information office. The breakfast is mediocre and the coffee is weak. Frankly, I'm trying to figure out how this place has gotten such good reviews.

  • Stayed January 2011, traveled solo
    • Value
    • Location
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Helpful?
1 Thank Steph31009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walldorf, Germany
Level 6 Contributor
350 reviews
349 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed October 16, 2010

We were very satisfied, but the rooms differ. The first room we were in was on the dark side, with a window only to the patio. We changed to room 26 with views of the "cristo", very nice. Considering the price a very good place.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 28, 2010

The best hotel we have stayed in Bolivia to date. Great location , comfy beds and hot hot showers make this the best option in Cochabamba.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rolene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington DC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2010

This hotel is a gem. I stayed here after staying on 2 more expensive hotels on El Prado, and I vastly preferred Hotel Monserrat. It was much quieter, more secure, and as I said cheaper. The rooms were small but clean and nice. For an experienced traveller, I also think the area is better and more interesting even though it may not look that way at first glance. The area around Monserrat has some small, interesting and clean wine bars, restaurants and other bars that i liked better than the loudness & touristy feel of El Prado.
My only complaint is they failed to make a requested wakeup call. But I STRONGLY recommend, partic. if you are traveling on a budget.

  • Stayed March 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank DCrufus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monserrat

Property: Hotel Monserrat
Address: Calle Espana #342, Cochabamba, Bolivia
Location: Bolivia > Cochabamba Department > Cochabamba
Amenities:
Free Breakfast Free Parking Airport Transportation
Hotel Style:
Ranked #19 of 26 Hotels in Cochabamba
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Monserrat 3*
Number of rooms: 32
Official Description (provided by the hotel):
The Monserrat hotel is a 3-star hotel with a colonial looking that open its doors to customers for the first time in 2006, positioning itself among the main hotels of the city. The Monserrat hotel offers the tranquillity of a residential area with the sparkling city centre at walking distance. Our bedrooms, suites and services were specially designed with comfort and technology to satisfy the most varied needs of our guests traveling for business or pleasure.We strive to provide the highest quality of services with professional and efficient staff. ... more   less 

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