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Reviewed June 30, 2018

I stayed here with a sports team and received excellent service from the lobby staff, restaurant staff, and the management staff. It was totally unexpected. Neil, the server from the restaurant was outstanding! He has gone above and beyond his duty to accommodate us. We had some people with dietary restriction but it was NO PROBLEM for them and they really seem to understand the seriousness of some allergies. We had a birthday celebration for one that had gluten-free restriction and they had asked around all over the city and bought us a cake to celebrate her birthday and they would not let us pay for the cake! Some of us had problem getting Boliviano currency from home but that's not a problem for them. They brought in some currencies for us to exchange, right at the lobby! When the organizing committee forgot to send a pick up to go back to the airport, no problem! They just called for a taxi for us and told us that they will pay for the cab and will contact the OC later to settle the payment! WHAT??? Is this really happening?? Of course, there is the usual... Greeting by the lobby staff, cleaning crew, etc. Wow! You will not be sorry to stay at this hotel.

Date of stay: June 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank GSNRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2019 via mobile
Google Translation

Date of stay: March 2019
Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2017
Google Translation

Room tip: EL lugar es tranquilo por lo que cualquier habitación es adecuada
Date of stay: November 2017
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.