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“perfect for families”

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Majestic Arjaan By Rotana
Certificate of Excellence
Woking, United Kingdom
Level Contributor
159 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“perfect for families”
Reviewed April 12, 2014

The good things: close to airport without the noise, very spacious and beautifully decorated appartments (we had the two bedroom suite with two ensuite bathrooms and an extra toilet), wonderfully comfortable beds with real duvets which are changed as often as you want, washing machine, five minute walk to beach with amazing sunsets, nice secluded pool, very friendly staff (restaurant and pool staff were incredible and nothing was too much trouble for them), short drive into Manama, delicious breakfast buffet (until 10.30 am) and dinner options, 24 h minisupermarket, pharmacy and cafe 5 min walk away towards beach, free bottled water provided every day, opposite King Hamad University hospital (the most amazing and modern hospital I have seen in a long time - makes English hospitals look like 3rd world facilities) - so if you need to be or like to be near a place where you can get medical treatment you are in the best spot you could be.

Things that can be improved: when coming back from pool on day 2 at 3.30 pm our rooms had not been cleaned and when I call reception to ask what the problem was I was told that I had to inform housekeeping if I wanted rooms to be cleaned - rubbish, as it clearly states in the description in the room that your room will be cleaned on a daily basis unless you are staying longterm (and I don't rate 6 nights as longterm). I requested cleaning before 3 pm every day for rest of stay and it worked well from then on. It would be nice to have a proper coffee machine or at least a selection of nice teas and coffees as well as fresh milk in the room. Very cheap coffee sachets and teas. So bring your own if you are picky. Breakfast and food very expensive compared to local restaurants. Pool too warm (heated) - not very refreshing.

All in all I would recommend this hotel and should I ever come back to Bahrain I would stay here again because I like to have space to spread out with the family and felt in good hands with the staff.

Room Tip: we requested a room towards the pool and were told there are no 2 room suites facing the pool...due...
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carmengerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, April 14, 2014
Dear Guest,

Greetings from Majestic Arjaan by Rotana!

Thank you for staying with us; it was a great pleasure to have served you.

With reference to your review here in TripAdvisor, we are very delighted to about your good review and at the same time we would like you to know that we appreciate your feedback as this will help us serve you better.

We look forward to the opportunity of welcoming you back to our hotel on your next visit to Bahrain.

In the meantime, should you require any assistance please do not hesitate to call +97317370000 or email us at majestic.arjaan@rotana.com.

Sincerely,

Raiz Saban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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377 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
Reviewed April 8, 2014 via mobile

Everything is amazing.
The room atmosphere,decoration and view is very relaxing
the staff are helpful and responsive
the in room dinning is one of the best hotels in Bahrain.
I like the chicken wings and lamb bryani. Also the appetizers are good.
I will not forget the spacious balcony with nice view for the surrounding .

Stayed April 2014, traveled as a couple
Helpful?
Thank Ibrahim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, April 10, 2014
Dear Mr. Ibrahim,

Greetings from Majestic Arjaan by Rotana!

Thank you for choosing to stay with us and for sharing your stay experience here in TripAdvisor.

We are very delighted to know about your good review which confirms that we have successfully delivered and fulfilled your expectations. It is always our aim to deliver world class services and facilities to all our guests and we will always put this as our main priority.

Again, thank you for your great feedback and we all hope to host you again soon.

In the meantime, should you require any assistance, please do not hesitate to email us on majestic.arjaan@rotana.com or call +97317370000.


Sincerely,

Raiz Saban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 28, 2014

Unfortunately Mr. Raiz Saiban does not respond to replies sent regarding his welcome email. If you are going to send welcome emails you should take a minute to read the responses when your guests actually reply, there may be some special requests in there. This is what would have been a proper customer service experience, and that is the experience that would have been similar to other Rotana properties in the Gulf. Unfortunately Majestic Arjaan does not meet the same level of service.

One of the gentlemen called me and did not pay attention to the questions he asks. He called me at around 7:30 AM or 8:00 AM and asked if I requested anything from room service. I was surprised as to why the hotel does not have caller ID and how he could mistake me for another guest and wake me up to check this. Even after telling him I did not request anything the room service still decides to deliver items that are unasked for 10 minutes later EVEN WHEN THE DO NOT DISTURB SIGN WAS HANGING ON THE DOOR.

Zainab at the reception was a wonderful lady. Don't remember the name of the baggage handler but he was a wonderful young Bahraini gentlemen. Was really helpful in directing us which markets to go see and which to avoid and him and Zainab both had big bright smiles and wonderful service. They set the bar so high that interactions with other hotel staff later were very disappointing.

Location is great as it's in a bit of a quieter area but still close enough to all the attractions and hotspots. Plenty of potential in this hotel, but not yet at Rotana standard.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azubaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, April 1, 2014
Dear Mr. Zubaid,

Greetings from Majestic Arjaan by Rotana!

With reference to our communications, again, we would like to thank you for taking time to reply and for forwarding your previous email.

We value all your feedback and again please accept our sincerest apologies on any inconvenience you had experience.

We hope to welcome you again soon.

In the meantime, should you require any assistance , please do not hesitate to contact us.


Best Regards,

Raiz Saban
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 2, 2014

one of the best hotels in bahrain, and the best for family vecations by all means. from the first moment i checked in to the moment i checked out, i felt very welcomed by all of the employees at all levels. the location is superb, the hotel atmospher is very comfy, exelent staff, very well furnished apartments. i recomend this hotel for family stays by all means.
many thanks for the hotel management.my special gratitude to mr. medhat hamdy (front office manager) for his dedication to serve the customers, and his effort to make my stay as comfortable as i want it to be.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faisal1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, March 4, 2014
Dear Mr. Faisal,

Greetings from Majestic Arjaan by Rotana - Bahrain!

We would like to thank you for staying with us and we highly appreciate the great feedback that you shared here in TripAdvisor.

We look forward to the opportunity of serving you again on your next visit to Bahrain.

In the meantime, should you require any assistance please email us at majestic.arjaan@rotana.com or you may call +97317370000.

Sincerely,

Raiz Saban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 18, 2014

Loved this hotel. We visit my sister every year in Bahrain (have done so for over 7 years) and this really was the best we have stayed in so far. The hotel has everything you could wish for, heated pool, fantastic 2 bed apartments with loads of room and privacy, extremely helpful and friendly staff, lovely food. We travelled with two children under the age of 6 and they loved the pool area. We would recommend you hire a car as there is only one shop within the vicinity (just after the roundabout there is a 24 hr shop - near the French school). We travel around 4 times a year to different countries and we can honestly say that this was one of the most luxurious apartments (in a hotel) that we have encountered. Enjoy Bahrain! x

Room Tip: We had a city view. The hotel is round therefore you can have a city or pool view. Both are good.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zoe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, February 19, 2014
Dear Zoe,

Thank you for staying with us and for sharing a great review here in TripAdvisor. It is really important for us that guest's stay experiences are shared.

Our team here in Majestic Arjaan by Rotana is very glad to know that you had a great stay with us and delighted for mentioning your good feedback.

We look forward to the pleasure of welcoming you back to our hotel the next time you visit Bahrain.

In the meantime, should you require any assistance please do not hesitate to email us at majestic.arjaan@rotana.com or call +973 17370000.


Sincerely,


Raiz Saban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 24, 2014 via mobile

I had a training course in Bahrain and decided to take my family. I stayed first in one of five star hotels in Manama but we felt not comfortable. We found Majestic Arjan better than that hotel. Kids really enjoyed staying there because of kids zone and swimming pool. Apartment was big (2 bedrooms) and well furnished. The only thing that disappointed me is that the receptionist promised me to get swimming pool view and when I that did not happen. They gave me a city view apartment.

Stayed January 2014, traveled with family
Helpful?
1 Thank Msalemksa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, January 26, 2014
Dear Guest,

Thank you for choosing to stay with us and for sharing your review.

We are very delighted to know about your good feedback and at the same time we are sorry for not being able to provide you a suite with the pool view as there was no availability at the time you checked in.

Once again, thank you very much and we look forward to the pleasure of welcoming you back and your family as well should your future travels ever bring you again to Bahrain.

In the meantime, should you require any assistance, please do not hesitate to email us on majestic.arjaan@rotana.com or call +97317370000.

Sincerely,

Raiz Saban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Germany
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 2, 2014

Stayed three night in three bed room two level appartment, very well maintained . breakfast is average , over priced . the staff are well selected , proficient , very polite. the only observation is the fresh air in the air condition system terrible , but to be fair 90% of the hotel are like that, we have to open the windows all the time in our rooms.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tariq A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raiz S, General Manager at Majestic Arjaan By Rotana, responded to this review, January 6, 2014
Dear Mr. Tariq A.,

Thank you very much for staying with us and for appreciating our well maintained suites as well as our polite and proficient colleagues.

With regards to your feedback on our breakfast, variety is present in the buffet spread as you will find what you usually see in a hotel buffet breakfastand with regards to the price; we assure you that our price is within the market range. For your other comment, we have already brought to the attention of our team who will assess and address it accordingly.

In the meantime, should you require any assistance, please do not hesitate to email us on majestic.arjaan@rotana.com or call +973 17370000.

We look forward to welcoming you on your next visit to Bahrain.


Sincerely,


Raiz Saban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Arjaan By Rotana

Property: Majestic Arjaan By Rotana
Address: Bldg 2215 Rd 2833 Al Sayh 228, Al Muharraq, Bahrain
Location: Bahrain > Al Muharraq
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Al Muharraq
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Majestic Arjaan By Rotana 4*
Number of rooms: 128
Official Description (provided by the hotel):
Majestic Arjaan by Rotana is a first class property that offers a spectacular and luxurious 128 suites conveniently located in Busaiteen District, opposite King Hamad University Hospital and minutes away from Bahrain International Airport, Bahrain World Trade Centre and Bahrain Financial Harbour. The hotel has an easy access to Sheikh Isa bin Salman Highway and the Saudi Causeway in addition to the major city shopping Centre.Embrace new experiences at Majestic Arjaan by Rotana with its stunning studios, 1, 2 and 3 bedroom suites offering optimal space and developed as duplexes having both short and long term guest in mind. Majestic Arjaan by Rotana provides state-of-the-art amenities, dining and meeting spaces along with the delivery of impeccable personalised services that meet the requirements and expectations of its guests either on business travel, relocation or those on leisure vacation. ... more   less 
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Also Known As:
Majestic Arjaan By Rotana Bahrain/Al Muharraq

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