Our family reunion was held in a nearby town and a block of rooms was reserved at this motel at an established rate. However, when family members checked in the established rate wasn't honored. When staff was questioned about the discrepancy the response was that it was a holiday weekend and they were charging the holiday rate. My parents booked a room for both Friday and Saturday nights, the staff removed their property while they were gone on Saturday and when they returned to their room Saturday night their key cards didn't work. They were put in a different room and told their reservation was for Saturday and Sunday. The reservation system and customer service were TERRIBLE. The rooms were nice and clean if you're willing to pay just whatever they want to charge you.
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- Also Known As:
- Alma Super Eight
- Alma Super 8