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“Don't Do It!”

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Quality Inn & Suites
Ranked #4 of 5 Hotels in Arnold
Reviewed July 11, 2008

We rented the heart shaped jacuzzi room. Great Idea, bad experience. The air conditioner didn't work, so they moved us to a room that did not have a heart shaped jacuzzi in the bedroom, but a plain jacuzzi in the bathroom. The faucet spewed out black soot, jacuzzi water force was not as intense as a sink faucet, there was a wood block holding up the sink off of the jacuzzi, found a bug in the bathroom, and the coffee pot turned out dark black water - no coffee was put in the coffee pot, only water was run through the coffee pot. A luxury price was charged for a not so luxury room. We didn't bother to stay for the free breakfast. Customer service was good, a military discount was originally given and a 10.00 discount for moving rooms. Still not worth the price. Hope this helps.

  • Stayed: July 2008, traveled as a couple
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Thank cardo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 - 129 of 129 reviews

Reviewed October 17, 2006

This hotel was worth the cost. The breakfast was wonderful featuring the typical free breakfast tiems plus hot waffles and biscuits and gravy. My only complaint is that the sauna was not working (it was being used and a storage closet) and the whirlpool was very warm on the first night and ICE cold on the 2nd night. After complaining they were very nice and said they would turn it up, but it was too late. The jets did not work that well either. I had called to find out if everything (as far as the pool area) was operational and they said yes. Over all the entire hotel was in good condition, nice lobby with fountain and the staff were helpful. They have free wireless in the lobby and free high speed hook ups in the room. The internet port in my room was pushed in the wall and the lady at the desk gave me a screw driver to open the cover so I could get to the port.

  • Stayed: September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Business service (e.g., internet access)
Thank polenta3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Memphis, TN
36
Reviewed October 27, 2005

Front desk announced my room number out loud while other guests were present which I dislike. Express check out was promised, but not delivered. Breakfast was disappointing because there were not many healthy options and the layout was so confusing I couldn't find anything. For the price I think I can find better.

  • Stayed: October 2005, traveled on business
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2005

Stayed overnight on our way back home. Very nice. Did not use the pool. Our room was large. The hotel is right next door to a Ruby Tuesdays that has carry-out. That's what we did. The hotel's complimentary breakfast was lacking. It did have biscuits/gravy and make-yourself waffles which is unusual but not much else to choose from. Not very good if you don't like those two things. The staff is very friendly though. Right next to I-55 and very easy to get to and then back on the highway.

4  Thank smokeyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 3610 W Outer Rd, Arnold, MO 63010-5230 (Formerly Comfort Inn)
Phone Number:
Location: United States > Missouri > Arnold
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Arnold
Price Range: $75 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Inn Arnold
Arnold Comfort Inn

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