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“Skip this one”
Review of Days Inn Austin

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Days Inn Austin
Ranked #1 of 7 Hotels in Austin
Rhinelander, Wisconsin
1 review
“Skip this one”
Reviewed July 5, 2013

Staff was friendly and welcoming. Room appeared clean, but....
the smell of mold made it difficult to sleep.
The carpet was so damp it felt wet.
The guest room guide/policy book was so moldy you couldn't separate the pages.
I delivered the book to the front desk upon check out.
Was told this it what happens when a hotel is built on a concrete slab.
Was not worth the $82. Do not recommend staying at any price.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinGM, Manager at Days Inn Austin, responded to this review, July 10, 2013
Thank you for your recent visit and feedback. I am very disappointed to hear of the cleanliness concerns you noted. This is most certainly not our standard of service, and please accept our apologies if your guest room felt musty or damp, but I can assure you that there is no mold on our property. This is a safety concern and we have specific compliance regulations to prevent it. We are doing what we can to prevent moisture or dampness by repairing drain spouts, running dehumidifiers, keeping vents up, and our housekeeping is setting the temperature to an appropriate level in all guest rooms. Again, we are sorry that our property did not live up to your expectation, and I welcome you back to show we can do better. Thanks again.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Southern California
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 23, 2013

Other reviewers noted already that "non-smoking" does not mean "non-smelling". We were on the second floor in a non-smoking room, but could not get away from the smell. The room was OK, so was the breakfast, and it was cheap.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stella315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinGM, Manager at Days Inn Austin, responded to this review, June 26, 2013
Thank you for taking the time to write and post a review. I am very sorry that our hotel did not live up to your standards. We are pleased that you found our rates to be reasonable and that you were able to enjoy our free breakfast offered to our guests each morning. Please know that we take our guests comments very seriously and have shared your comments with our management team for further follow-up. Again, thank you for sharing your open and honest feedback with us as it only helps us to improve our operations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Austin

Property: Days Inn Austin
Address: 700 16th Ave NW, I-90 Exit 178A, Austin, MN 55912-2823
Phone Number:
Location: United States > Minnesota > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Austin 2*
Number of rooms: 59
Official Description (provided by the hotel):
Days Inn Austin offers a great option for travelers looking for comfort, convenience and value! Enjoy our daily free Lite Daybreak Breakfast, free High Speed Internet Access, expanded cable TV and Suites with Microwave, Fridge and jetted Tubs. Enjoy the Perkins Family Restaurant and Bakery adjacent to the hotel or visit Torge's Live Sports Bar featuring entertainment Friday and Saturday (next door). Hormel International Headquarters is 1 mile from the Days Inn. ... more   less 
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Also Known As:
Austin Days Inn

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