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“Unsecure, Smelly, Falling apart”

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Regency Inn & Suites
Ranked #1 of 1 Hotels in Anoka
Anoka, Minnesota
1 review
“Unsecure, Smelly, Falling apart”
Reviewed March 21, 2014

Doors where open and unlocked. So anyone can walk in and cause trouble. No one at the front desk past a certain time and it was pitched black in the reception room. Photos on their site does not match what they really are like. Smelled of smoke was overwhelming. When you flushed the toilet it sounded like it was about to explode. Caulking in the bathroom was seperated. I left after a few hours of being there and went to another hotel. I was scammed and I demand a refund. Plus the smell of Indian food was powerful in the reception area. I went to the website to file a complaint to the email listed and it bounced back. So they are scamming people big time. Please do not go there. I would of rather stayed in my vehicle.

Room Tip: Do not go there....
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmcgov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Minnesota
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 6, 2014

The rooms were very comfortable and clean. Staff was very friendly. Excellent breakfast. We booked this hotel for our daughter's wedding guests and all had a great time. If staying for a wedding be sure to mention the name of the wedding you are booking under. We had gifts for our guests and a couple didn't get them.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luckemeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2014

A Des Moines IA couple's complaint of hotel in Anoka, MN.
On 7/12/2013 we checked into Regency inn & Suites Anoka, MN.
We paid for 2 nights. We had reserved a non-smoking room.
The room we entered reaked of smoke. Also it was extremely dirty and
dust flew from the drapes and revealed a big crack in the window.
The bathroom had a very old commode and sink showing cracks and rust.
We did not sit on anything except a wooden chair. We did not touch the bed
or anything in the bathroom. We left immediately and was gone only about
2 hours. After discussing the situation with our friends, whom insisted we stay with them.
The management would only refund the second night and not the first night even though we
were cancelling before cancellation time. We disputed the amount with the credit card company
whom awarded the first night also. After The manager/owner recieved his notice, we received a call directly from him Threatening to teach us dishonest people a lesson.
.

Room Tip: Tip: Under no circumstances consider staying here
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Richard Marvel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2013

I stayed there the 27 and 28 of december and the water was coming out of the spout and where its connected and they fixed it the.. Told me I would have to leave if it happen again. I said I didnt touch it thats your job to fix it!!!!!! The people are very rude at the desk and room service horrible!!! Im never staying there again!!!!!!! Ive never be disrrespected and accused of breaking stuff!!!!!!

  • Stayed December 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Somhotnis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willmar, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2013

The sheets had bleach stains on them, a light fixture was hanging from its wires, all fixtures on the Jacuzzi fell off, the couch in the room was stained beyond belief, the web site said they offered free breakfast but we couldn't find it (probably wouldn't eat it even if we did find it). Overall a disgusting place. We we checked in, the front desk clerk demanded $100 cash deposit, but she should have given us money to stay there.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
home
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 17, 2013

I booked a room for my son over the Internet . When he arrived they said his room was not available, but could put him in a double for more money. They did not honor our agreement and told us if we didn't like it find another hotel.

Room Tip: Don't go here
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  • Stayed September 2013, traveled on business
    • Service
Helpful?
Thank lanebuiders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
250 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed July 20, 2013

Like the other travelers tales this place should be avoided. I booked here last minute and from the outside it looked ok-the inside smelt like old cigarette smoke. I didn't waste time the next morning with breakfast. The woman behind the reception was rude. The only up side-the bed was comfotable

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regency Inn & Suites

Property: Regency Inn & Suites
Address: 1129 Hwy 10 West, Hwy 10 & Thurston Ave, Anoka, MN 55303-1562
Location: United States > Minnesota > Anoka
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Anoka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Regency Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
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