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cindylE6456PY
Metro Minneapolis-Saint Paul, Minnesota

Great Family Vacation over long weekend.

4.0 of 5 bubblesReviewed Sep 19, 2018
This was our second year staying at Arrowwood over the Labor Day week for our family--sons, daughters and grandkids- end of summer vacation. We had a great time. The resort has so much to do , so no one was ever bored. We used the pools, waterpark, basketball court, playground, spa, rented a pontoon, etc. etc. We ate most of our meals at the Lake Cafe and outside Deck Bar & Grill and were never disappointed. The food is very good. Our rooms were clean & spacious. The staff always friendly and accommodating. Already planning our end of summer vacation at Arrowwood for next year!!!!
Date of stay: August 2018
Room Tip: The lakeside rooms are spacious with a balcony and great view of the lake.
Trip type: Traveled with family
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this review
Responded Sep 25, 2018
Thank you for returning to Arrowwood Resort and for the wonderful comments! It's so great to see that your family enjoyed many of the recreation amenities and options that the resort has to offer. Thank you for the comments regarding our staff and housekeeping as well! Our staff loves to read comments like this! We look forward to seeing you again next year!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (564)
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    100 - 105 of 564 reviews
    Reviewed September 13, 2018

    We went with friends in their boat to have lunch here. Our waitress was wonderful and the food was excellent. The view can't be beat. I had a wonderful salad that was crisp and filled with wonderful shrimp. The rest of our party had the burgers, and another salad that was equally as good as mine. If we are ever in MN again, this is a must stop for us. Excellent!

    Date of stay: August 2018
    • Trip type: Traveled with friends
      • Value
      • Cleanliness
      • Service
    1  Thank cruisinmimi
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this reviewResponded September 25, 2018

    Thank you for the wonderful comments regarding the Deck Bar and Grill at Arrowwood Resort! We're glad you enjoyed the food and had great service! Please stop in by boat or drive out next season! We would love to see you again on the Deck Bar!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed September 7, 2018 via mobile

    We had a very relaxing weekend here. The environment was clean, friendly staff and the water park was a plus. The brunch was amazing for $15 per person. The prime rib was delicious with all other breakfast fixings. The patio was great as well, great food and drinks.

    Date of stay: August 2018
    Trip type: Traveled as a couple
    Thank christinaa96
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this reviewResponded September 12, 2018

    Thank you for spending your weekend with us at Arrowwood. We appreciate the nice comments and thank you for posting the great pictures! We look forward to seeing you again soon at Arrowwood Resort!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed August 19, 2018 via mobile

    What a great resort. We stayed in the hotel rooms with other family ranging in ages from 4-62 and we had a great time, it had something for everyone. The kids loved the water park, the outdoor pool was nice and warm and there was also an indoor pool and hot tub. There was a marina on site for water rentals as well as several dining options on site. My only complaint was lifeguards were the most unprofessional I'd ever seen, the slide attendant was sleeping and lifeguards were seen chatting more than guarding and didnt seem to enfore safety issues, i saw multiple people walk right in front of the tube waterslide and get knocked over. Several other resort staff were far from friendly but we also had plenty that were great. I'd definately stay here again as its a great property just hope for improved service.

    Date of stay: July 2018
    Trip type: Traveled with family
    Thank Amy L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this reviewResponded August 23, 2018

    Thank you for your helpful comments! We are so glad you enjoyed the resort and all the recreational amenities we offer families. Thank you commenting on where we can improve as well. I will be addressing the issue you had with the life guards. This is absolutely unacceptable and we will be using your comments when we retrain our guards to ensure it doesn't happen again!
    Thank you again, we look forward to your next visit with us!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed August 12, 2018

    We stayed 2 nights in a one bedroom suite for a family reunion. We have previously stayed in a townhome off season and it was great. The lodge does not appear to have been remodeled in MANY decades and is lacking. We were on the second floor with a nice balcony and good size - plenty of room. However, the laminate flooring in the dining area had some warping that was like stepping on bubbles in places. The carpet in the living room area was brown all-purpose that had snags and was fraying where it met the laminate. The shower had mold in the grout and on the shower curtain. The shower curtain rod was a pressure rod which broke during out stay (they did fix it quickly but just put the old moldy curtain back on a new rod) and there is no clothes line to hang-up wet swim clothes. The linens were not impressive - a duvet cover with no duvet in it and a sheet was all that was on the master bed. The "kitchenette" is a mini fridge, a small microwave and a sink with random dashes (one fork, one bowl and lots of glasses and spoons). The door to the room wouldn't close easily so when the maid cleaned it, she/he actually left it unlocked (nothing was stolen). The beach is great for little kids but no dock or float and no rope around the swimming area although it is a very gradual drop-off. We paid $10 to rent a paddle boat and discovered that one paddle didn't work half the time which made it challenging. When we got back, I complained to staff who said they would look at it but then saw another family trying to use it so clearly they hadn't done anything. Water park is small, best for 3-10 yr olds but our groups of kids up to 18 had fun for an evening in it. They are remodeling the indoor pool and hot tub, so it was closed. I hope this is a sign they will remodel the rest of the lodge!

    Room tip: get a townhouse if you can afford it.
    Date of stay: August 2018
    • Trip type: Traveled with family
      • Sleep Quality
      • Cleanliness
      • Service
    1  Thank Sonja S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this reviewResponded August 23, 2018

    Thank you for returning to Arrowwood and for your helpful comments. I'm sorry you were disappointed with your suite on this visit. We will be addressing the maintenance issues you pointed out with your room. Thank you for letting us know about the paddle boat. They do get a lot of use and this was fixed prior to us renting to another guest. We are remodeling the indoor pool and hot tub area. We chose to do this in the summer while our guests still had access to the outdoor pool and the Big Splash Indoor Waterpark was still open every day for our guests to enjoy. We are excited about the indoor pool area renovations and it's turned out beautiful!
    Thank you again for your comments. We hope you return to Arrowwood Resort again soon so you can enjoy the level of service and accommodations you would expect and deserve from Arrowwood Resort!

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    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed August 7, 2018

    We decided to go out for supper, last minute, on a Saturday evening. We were able to get a window seat and enjoyed the view of the lake. The spicy pasta with shrimp was delicious as was the broiled walleye!

    Date of stay: August 2018
    Trip type: Traveled as a couple
    1  Thank Sue K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    arrowwoodgm, General Manager at Arrowwood Resort & Conference Center, responded to this reviewResponded August 23, 2018

    Thank you for choosing the Lake Cafe at Arrowwood Resort for your last minute dinner location. We are so happy you enjoyed the wonderful broiled walleye and spicy shrimp pasta! We look forward to your next visit with us!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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