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“The tale of two motels,” 3 of 5 stars
Review of AmericInn Lodge & Suites Albert Lea

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AmericInn Lodge & Suites Albert Lea
Ranked #4 of 11 Hotels in Albert Lea
Certificate of Excellence
Cold Spring, Minnesota
Level Contributor
128 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“The tale of two motels,”
3 of 5 stars Reviewed March 28, 2014 via mobile

I have stayed at this hotel before and had a great experience but this time was a little different. It started out well but changed. Upon arrival I was greeted by a very good employee by the name of Deb she was delightful. When I got to my room there was no Kleenex in the container. I walked down and got a new one. Then the light next to the bed went out and needed to be replaced. Later when I wanted to take a shower there was no hot water. I walk down and talk to a new employee that was working and she said she was aware that there was no hot water. She then said she had called the manager and maybe she would come down and check it. I said maybe? Hotel and you really need to have someone take care of the hot water problem. Later that evening the hot water was fixed. I was just disappointed in my stay this time.

Stayed March 2014, traveled on business
Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    62
    27
    11
    7
    6
See reviews for
43
31
8
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 27, 2014

Sheets were clean and room was OK, although Wifi didn't work and hall carpet was very dirty with spilled food. If I'd known the Wifi was down I wouldn't have stopped here, as I need it for work. They only had one girl at the desk at night and maybe she couldn't handle it all by herself. But I was tired and so I tolerated it and moved on early the next morning.

  • Stayed March 2014, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank DataTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buna, Texas
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed February 27, 2014

Walk in the door, feels like home. Greeted with smiles, no hassle check-in. Friendly clerk, Marsha. Made popcorn then cookies, fresh and hot! Room nice, clean. No issues here. Will stay again when in the area

  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank rhondatatom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 12, 2014

How is it possible to have no hot water in the shower, but piping hot at the sink? AmericInn made it happen. The staff was lovely and they tried, but had no idea how to resolve the problem.

I just can't give a good review to a hotel where i can't take a shower for 3 days.

  • Stayed February 2014, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
1 Thank Lizz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alamericinn, General Manager at AmericInn Lodge & Suites Albert Lea, responded to this review, January 23, 2015
Thank you for taking the time to write a review for our hotel. On behalf of the AmericInn hotel I'd like to take this time in sending you our deepest sincere apologizes for not being able to provide you with a great experience at our hotel. Since your stay we have replace the heating system that heats our water and have not experienced any further problems. Further more we would love to have another chance to show you the great customer service we provide and make your experience a better one then before. we hope to soon you again.


~Nicole~
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Wing
1 review
5 of 5 stars Reviewed January 23, 2014

My husband and I were tired from a long car trip in snowy conditions that day and even though there were two birthday parties and a youth hockey team staying in the hotel, our room was quiet. The cleanliness and comfort and great attitude of the desk staff are what brings us back to AmericInns. This was no exception.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 3, 2014

Located right off I90 on the East end of Albert Lea. Typical AmericInn. We stayed for a hockey tournament and they were pretty accommodating for the boys and finally allowed our team and another team to use the conference room for the boys to hang out since they couldn't' swim and had nothing else to do. Only took about an hour of persuading and finally let them play for an hour. Our room was a non smoking room but reaked of cigarettes and was supposedly a King Suite with pullout but was no bigger than room with 2 beds.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank gavemmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Rapids
1 review
5 of 5 stars Reviewed January 3, 2014

We had a room with fireplace and jacuzi-it was wonderful! The price was amazing for New Years Eve and it was quiet. Friendly staff and fresh popped popcorn in the lobby. I would highly recommend this hotel to all.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Albert Lea

Property: AmericInn Lodge & Suites Albert Lea
Address: 811 E. Plaza St, Albert Lea, MN 56007
Location: United States > Minnesota > Albert Lea
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Albert Lea
Price Range (Based on Average Rates): $
Hotel Class:2 star — AmericInn Lodge & Suites Albert Lea 2*
Number of rooms: 42
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