We have always reserved this restaurant to give the group a quick dinner and we book it as a private buffet in their back room. The food we have had in the past years has always been OK..not great but edible at least. The food they served us on Saturday night was so tasteless I am convinced it was packaged. The pasta tasted like it came out of a can. The roast beef had a lot of fat and grissle with no flavor at all. Like it was freezer burnt. The gravy was watery and tasteless. The chicken was not cooked properly and it too tasted freezer burnt. In fact most of us did not know if we were eating chicken or fish! I will say that the potatoes were good and the buns were fresh. The salad was good but no choice of salad dressing was offered.
Our appetizers consisted of wings..very greasy! and sausage with onions and greens peppers. They looked very unappetizing in a grey gravy. I was too scared to try it. Dessert looked like a tray of M&M frozen desserts. The waiters were not very good at removing plates so we had to put our dirty plates on the food table. It took over 1 hour to get our bill and they refused to give each couple their own bar tab so the leader of our group was forced to go around and add up every couples drinks and the taxes. This had to be paid in cash. Not something anyone was told before ordering.
And for that wonderful experience we got a 15% gratuity added to every couples tab. When the service is this bad we should not be forced to pay 15% gratuities.
I don't mind paying for a good meal and good service but saturday night we got neither and paid 75.00USD per couple for the worse food experience we have ever had in the US in over 10 years that we have been travelling to that area. We will never go back. Terrible!
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