This restaurant gets 2 stars only because the food is very good. The customer service from the young, not ready for prime time host who grees you to the rude bartendress to the water boy who literally dropped our silverware on our table before sorting it with no napkins to the totally incompetent waiter. Who is managing these people and who trained them?
Have always gone to one of the 2 Lelli's restaurants when I travel to Detroit on business. Have had terrible experiences at both now, including last night. I guess it was the last night people could use their groupon coupons and it was crowded and the retsurant was not closed to being perpared for the crowd.
Young, incompetent, rude servers from the time we got there to the time we left 3 hours later. Not what I expected from what it considered an upscale restaurant. Do not even blame the help. I blame the Management. Too many things went bad last night to list them. You will be disappointed with the service levels here.....trust me. They will not be seeing me again....I promise.