I have never been a fan of the Choice Brand Comfort Suites because I have never had a comfortable stay in one of their locations. This was not my most unpleasant stay at a Comfort Suite, but it was sure one of my strangest stay. While I was well past the first impression before I entered the building, I was not prepared for the totality of what I experienced at this place.
My first encounter of the location began with me waiting 10 minutes for the desk clerk to explain to a caller why their reservations were not as they believed. In this conversation, the clerk repeatedly expressed that one of the rooms they expected had to be taken offline because the television did not work and that their situation was worsened by the errors of a different hotel from which their reservations were transferred from.
After enduring this elongated wait, my constituents and I were assisted and given our room keys. While she was pleasant enough, we had no idea of what she was saying most of the time because she was talking at the speed of light.
We checked in to two rooms and proceeded on our way. Upon entering our rooms, we both encountered the same strange occurrences. The carpet had multiple stains, the sofa was dirty and had the feel of different liquid substances and the telephone had a disgusting level of buildup on the earpiece. The only difference between the two rooms were the non-working television in one room and the dirty bed in another. If that wasn’t disheartening enough, I had to call the front desk for clean sheets because the bed I was due to sleep in was made with body-fluid stained covers and sheets. Once I removed the dirty sheets, (yes I removed and remade the bed) my co-worker and I saw what appeared to be fecal matter. I decided to call it chocolate for the sake of my own sanity.
I resolved to be okay with this situation since it was only a one night stay, but I awaken to a morning of an even more laughable situation; the iron holder was bolted to the ironing board and the iron was attached with a tight coil wire.
I realized then, that there is simply no way to make staying at Comfort Suites a good stay.
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- Also Known As:
- Comfort Suites Auburn Hills Hotel Auburn Hills
- Auburn Hills Comfort Suites