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“Nice facility, friendly staff”

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Hampton Inn Ann Arbor - North
Ranked #9 of 35 Hotels in Ann Arbor
Certificate of Excellence
Reviewed February 11, 2014

Nice updated facility, room clean and comfortable. Staff all very friendly. Chain resturant attached (not fan of chains but nice to have someplace to go since the roads were bad). Had no issues during stay, would stay again.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Bridget R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Guest Relations Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded March 31, 2014

Thank you, for choosing to stay with the Hampton Inn North, as we realize you have many lodging choices when visiting Ann Arbor. Our team is always working to improve our guest’s experience. It is feedback like yours that helps us to improve. We look forward to providing you with an even better experience during your next visit to the Ann Arbor area. Thank you and have a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (690)
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470 - 476 of 690 reviews

Reviewed February 10, 2014

Good staff. Rooms are clean but small. Fitness center is the size of a closet. This has to be 200 characters so I am writing this sentence just to make the review longer. There, I think that should do it.

  • Stayed: February 2014, traveled on business
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    • Cleanliness
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Review collected in partnership with Hampton
1  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Guest Relations Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded March 5, 2014

I wanted to thank you for choosing to stay with us during your recent visit to Ann Arbor, as we are aware that you have many lodging options. I wanted to apologize to you for the issues you had during your recent stay with us. Please accept my sincerest apology for this mishap. I am not sure why you were placed in a handicap room, but I can assure you that if you would have brought it to the attention of my staff, we would have had no problem with moving you to a room type that better accommodated your needs. Customer safety and satisfaction are our main concerns here at the Hampton Inn North, and I am very sorry that we did not succeed with our efforts during your experience. Problems such as these do not reflect the type of experience we try to create for each of our guests. That being said, I would like to offer you a complimentary night's stay at our property for the date of your choosing. We hope you will give us the opportunity to provide you with an excellent experience in the future, and show you that your last stay with us is not a typical one. Feel free to contact me directly in regards to any questions, comments, or concerns you may have; thank you and have a great day.

Sincerely,
Ryan Byers

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Reviewed February 5, 2014

If you need a place to stay while doing medical business with the U of M Hospital, I would recommend this hotel.. They provide a shuttle service at no charge to and from the hospital that makes the stay more enjoyable. Definitely takes one stressful problem off the table. Plus, the Hampton is always a great place..

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Georgejean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Guest Relations Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded March 31, 2014

Thank you, for choosing to stay with the Hampton Inn North, as we realize you have many lodging choices when visiting Ann Arbor. Our team is always working to improve our guest’s experience. It is feedback like yours that helps us to improve. We look forward to providing you with an even better experience during your next visit to the Ann Arbor area. Thank you and have a great day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

Staff was helpful and hotel was clean. Breakfast was hot and there was plenty of food for hotel guests. It snowed while we were there and the staff made sure that the parking lot and sidewalks were cleared. There were also several places to eat around the hotel. Rooms were spacious and we had plenty of room to move around. Good selection of TV channels.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Hampton
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Guest Relations Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded March 31, 2014

Thank you, for choosing to stay with the Hampton Inn North, as we realize you have many lodging choices when visiting Ann Arbor. Our team is always working to improve our guest’s experience. It is feedback like yours that helps us to improve. We look forward to providing you with an even better experience during your next visit to the Ann Arbor area. Thank you and have a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2014

Selected primarily for location close to University of Michigan North Campus. Room was spacious and clean. Furnishings were decent. Linens and towels were low to moderate in quality, as might be expected from a hotel in this price range. Noise in the room was excessive. Could easily hear and understand conversations both in adjacent rooms and from the hallway. Bathroom sink and shower had low flow fixtures that were overly restrictive, making it difficult to get a good shower or rinse a toothbrush. Breakfast offering was of moderate quality, although the make-your-own waffles were nice. If you can get it at a bargain price, it's a great option. At regular price, there's nothing horribly wrong with it, but also nothing specially great to recommend it. I would not stay away in the future, but would also be equally willing to try somewhere else.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Michael D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Guest Relations Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded March 31, 2014

Thank you, for choosing to stay with the Hampton Inn North, as we realize you have many lodging choices when visiting Ann Arbor. Our team is always working to improve our guest’s experience. It is feedback like yours that helps us to improve. I apologize that you were not overly impressed with our bathroom fixtures, bedroom furnishings, or breakfast. An experience such as this, is not the type we attempt to create for each of our guest. We look forward to providing you with an even better experience during your next visit to the Ann Arbor area. Thank you and have a great day.

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Reviewed February 2, 2014

I am a frequent visitor to Hampton, and a silver card holder. This is by far the dirtiest Hampton I've ever stayed in. I opened the door in the bathroom and behind the backside of the door there were wads of hair. I also found hair in the shower and there was even a long black hair in my bed when I pulled the sheets down. The hotel is very worn, and it shows in the rooms and the hallways. I also had my fitted sheet come off during the night, as other guests have complained about. I wouldn't stay here again even if the room was free. The towels in the pool area are also disgusting. My son went to grab a clean towel and there were nasty yellow stains all over it. Disgusting.

  • Stayed: February 2014
    • Value
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    • Rooms
    • Cleanliness
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1  Thank Mloughin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded February 5, 2014

Hello,

i wanted to persoanlly thank you for choosing to stay with us on your recen visit to Ann Arbor. I also wanted to apologize to you for the issues you had with the cleanliness of our hotel. Please accept my sincerest apology for this mishap. That being said, please let me know if there is anything I can do for the inconvenience. We hope you will give us the opportunity to provide you with an excellent experience in the future, and show you that your experience with us is not a typical one. Feel free to contact me directly in regards to any questions, comments, or concerns you may have; thank you and have a great day

Sincerely,

Ryan Byers

Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2014

We stay in this hotel when we are in Ann Arbor visiting family. The staff is friendly and helpful and the rooms consistantly in great condition for a pleasant stay. The breakfast is just what we need... a good start for the day. There is an Applebys located right next to the hotel if one wants other meals or a late night snack.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank mwmGrandRapidsMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee Y, General Manager at Hampton Inn Ann Arbor - North, responded to this reviewResponded February 12, 2014

Thank you both for the comments. We always love to hear that you enjoyed your experience with us. We hope to welcome you both back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Ann Arbor - North

Address: 2300 Green Rd, Ann Arbor, MI 48105-2951
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Ann Arbor
#14 Business Hotel in Ann Arbor
Price Range: $123 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ann Arbor - North 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Welcome to the Hampton Inn Ann Arbor-North hotel, ideally located for your visit to Michigan universities, area companies and other attractions. Detroit Metropolitan Wayne County Airport is only 25 miles from our hotel in Ann Arbor, MI. Situated northeast of downtown Ann Arbor, our north Ann Arbor hotel is minutes from the University of Michigan North Campus, Cleary University, the Thomas M. Cooley School of Law, Concordia University and Eastern Michigan University.Stay with us when you take campus tours or attend football games, graduation and other events. Stroll through the Matthaei Botanical Gardens and Nichols Arboretum. Browse the jewelry stores, gift shops and markets, or enjoy the district’s vibrant nightlife. Visit the Ann Arbor Hands-On Museum. Drive to Detroit to explore the history of the automobile industry and to enjoy cultural and family-friendly attractions. Surrounded by many area companies, our hotel in Ann Arbor, MI is only a mile from Domino’s World Headquarters.Reserve one of our 129 guest rooms featuring king and double beds, and a hospitality suite. Connect to free WiFi to surf the web or check email. Get some work done at the desk or set up your laptop on the convenient lap desk. Watch your favorite cable programs on the 32-inch HDTV. Ask about additional amenities such as a mini-refrigerator and microwave. We look forward to welcoming you to Hampton Inn Ann Arbor – North, a great choice among hotels in Ann Arbor, MI. ... more   less 
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Also Known As:
Hampton Inn Ann Arbor - North Hotel Ann Arbor
Ann Arbor Hampton Inn

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