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“All around enjoyable”

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Hampton Inn Ann Arbor - North
Ranked #9 of 34 Hotels in Ann Arbor
calumet
1 review
“All around enjoyable”
Reviewed December 2, 2013

This hotel delivered on all accounts. The convenient location close to UM and the medical centers was important to us. The breakfast was excellent and we appreciated the newspapers, coffee, tea and hot chocolate available all day long. The rooms were clean and comfortable. Our children loved the pool, the internet worked great, and the price was reasonable. We give an excellent rating for this and as the service and friendliness of the staff made our stay a great one.

Room Tip: We asked for and received a room on the first floor close to the pool.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jim f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, December 22, 2013
JIm,

Thanks for taking the time to share your feedback about your recent experience with us! I'm glad you enjoyed our amenities and that your found our location to be convenient for you. I'll be sure to pass these comments along to the rest of my team as we strive to make this your home away from home. Keep us in mind next time you're in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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646 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
Grand Rapids, United States
1 review
Reviewed December 2, 2013

This hotel is clean, affordable and convenient to stay at. But, its the people who work at the hotel that make it amazing. I left my one night stay saying this was the friendliest hotel I have ever stayed at. The people made it a very enjoyable experience.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, December 22, 2013
Kathy,

Thank you for taking the time to write about us on TripAdvisor! We appreciate it! I'm delighted to hear you found our staff to be amazing and friendly. Treating our guests like family is a priority for us. I'll be sure to pass along your comments to the rest of the team. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago, illinois
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 27, 2013

We've stayed at Hampton Inns around the country, and this is one of the less appealing hotels. Even though it's not that old, it conveys the feeling of being a worn property. The bed was a bit lumpy; the bathroom had awful lighting, was small, and was uninviting. Shortly after arriving, someone came into our room without knocking or announcing themselves- or tried to. Good thing we had the chain on the door to keep them from fully entering. When we told the front desk, they (the desk attendant and the night manager) just shrugged and said that it must have been maintenance. So disturbing! For the price, the hotel is just not a good value.
The coffee/tea bar open 24 hours at the front door was a nice touch, but generally the eating area and even the coffee bar are not as nice as in other Hampton Inns. The area is small and quite close to the front door - cold in the winter!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruchelaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, December 2, 2013
I wish to take this opportunity to thank you for staying at our hotel and for sharing your concerns. Our management and staff appreciate and rely on our guests’ feedback to help us understand the areas which may need our immediate attention. We are fully aware that guests who stay at our hotel expect and deserve the very best accommodations and service we have to offer. I appreciate the time you took out of your busy schedule to share your feedback with us and we can assure you the specific matters you mentioned in your review will be addressed so that these same issues can be avoided in the future. We sincerely hope that you will come back and stay with us again in the not too distant future and let us know if we have successfully improved upon our services. Please let me know if their is anything else I can assist you with.
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Ann Arbor, United States
1 review
Reviewed November 18, 2013

Unfriendly Front Desk staff Outdated hotel and room decor Daily housekeeping of room was not performed everyday. Overall experience was unpleasant and would not recommend or stay again, especially for the HHonours rate I received for $150/night to receive double the points.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, November 20, 2013
Thank you for your feedback. I understand that you were not completely satisfied and do apologize for the housekeeping problems you experienced. Unclean rooms and bathrooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. I addition I am very sorry if you found our front desk staff to be unfriendly. I sincerely apologize and assure you that your experience does not reflect the level of standards we strive to provide all our guests. Again, I sincerely apologize if you went through any inconveniences and I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service you deserve. Thank you once again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hinsdale, Illinois, United States
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 11, 2013

Nothing special, but definitely clean and comfortable. I would recommend this to anyone staying in the Ann Arbor area. I have stayed here many times on business and the front desk staff is always friendly. The breakfast area is very nice and was just remodeled as well.

Over all a nice hotel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mickey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, November 14, 2013
Mickey,

Thanks for writing about us on TripAdvisor. I'm glad you enjoyed your experience with us. If your plans bring you to Ann Arbor again, please keep us in mind!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crystal Lake, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 11, 2013

Checked in very late but the staff was very nice and helpful. Rooms were very nice, comfy beds! Great coffee bar in the morning and a modest selection of breakfast items. Good location for college games.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Coolest1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, November 14, 2013
Thank you for taking the time to provide us with some feedback via TripAdvisor. I am delighted you found our accommodations pleasing and our breakfast/coffee bar enjoyable as well. If your plans bring you to Ann Arbor again, please keep us in mind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2013 via mobile

We had a wonderful stay at this facility. Close to great restaurants and north campus. It was right off of expressway so we did not have to travel across central campus. The staff was friendly and accomodating. Would definitely stay here again and again.

Stayed October 2013, traveled with family
Helpful?
Thank Pam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alec R, Front Office Manager at Hampton Inn Ann Arbor - North, responded to this review, November 6, 2013
Pam,

Thanks for taking the time to provide us with some feedback on TripAdvisor. I really appreciate when people take the time to do this as it helps us improve your experience. I'm glad you found our accommodations pleasing and our staff helpful. I will be sure to pass your comments along to them. Again, thanks for writing in.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Ann Arbor - North

Property: Hampton Inn Ann Arbor - North
Address: 2300 Green Rd, Ann Arbor, MI 48105-2951
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Ann Arbor
#14 Business Hotel in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Ann Arbor - North 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Welcome to the Hampton Inn Ann Arbor-North hotel, ideally located for your visit to Michigan universities, area companies and other attractions. Detroit Metropolitan Wayne County Airport is only 25 miles from our hotel in Ann Arbor, MI. Situated northeast of downtown Ann Arbor, our north Ann Arbor hotel is minutes from the University of Michigan North Campus, Cleary University, the Thomas M. Cooley School of Law, Concordia University and Eastern Michigan University.Stay with us when you take campus tours or attend football games, graduation and other events. Stroll through the Matthaei Botanical Gardens and Nichols Arboretum. Browse the jewelry stores, gift shops and markets, or enjoy the district’s vibrant nightlife. Visit the Ann Arbor Hands-On Museum. Drive to Detroit to explore the history of the automobile industry and to enjoy cultural and family-friendly attractions. Surrounded by many area companies, our hotel in Ann Arbor, MI is only a mile from Domino’s World Headquarters.Reserve one of our 129 guest rooms featuring king and double beds, and a hospitality suite. Connect to free WiFi to surf the web or check email. Get some work done at the desk or set up your laptop on the convenient lap desk. Watch your favorite cable programs on the 32-inch HDTV. Ask about additional amenities such as a mini-refrigerator and microwave. We look forward to welcoming you to Hampton Inn Ann Arbor – North, a great choice among hotels in Ann Arbor, MI. ... more   less 
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Also Known As:
Hampton Inn Ann Arbor - North Hotel Ann Arbor
Ann Arbor Hampton Inn

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