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“Horrible customer service”
Review of Days Inn Ann Arbor

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Days Inn Ann Arbor
Ranked #33 of 34 Hotels in Ann Arbor
1 review
“Horrible customer service”
Reviewed June 3, 2014 via mobile

Me and my husband wanted a night out so we booked a spa room here for the night. .. worst idea ever!... it was about 85 degrees in the room and in the hallway. We got in the spa in cold water to see if maybe that would help and it didnt. We weren't there longer than 45 minutes before I went down to the front desk to get a refund. When the guy said he gets people like me there all the time that try to get a refund. What a way to discriminate! As a customer service person myself this really upset me. So when I told him I was going to file discrimination charges against him and said "go ahead and call the police will see who's gonna be out of here tonight". That also was a threat on top of his discriminating comment.

Stayed June 2014, traveled with friends
Helpful?
Thank Caitlyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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759 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Ann Arbor
1 review
Reviewed May 28, 2014

The quality of the room we had was not good. The shower was falling apart, the sheets had holes. When I picked up the ice bucket there was water left in it. Among other issues

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Inn Ann Arbor

Property: Days Inn Ann Arbor
Address: 2380 Carpenter Rd, Ann Arbor, MI 48108-1102
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 34 Hotels in Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Ann Arbor 2*
Number of rooms: 127
Reservation Options:
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Also Known As:
Days Inn - Ann Arbor Hotel Ann Arbor

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