We stayed here for one night in September for a local wedding and couldn't have been more disappointed with the experience. We arrived early hoping for an early check-in and were told that they would call if our room was ready early. Well the 3pm check-in time came...and went...and we were still told that our room wasn't ready, well beyond the guaranteed check-in time. We ended up being late to the wedding.
Check-in issues aside, the hotel itself was less than mediocre. The bathroom was disappointing- the showerhead felt like spittle, and the toilet always appeared to be in danger of overflowing. The bed was not amazing, but fine for one night. The view from the window was of a highway.
I would not choose to stay at this hotel again, even if it was for just one night.
- Official Description (provided by the hotel):
- The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more less
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- Also Known As:
- Kensington Court Ann Arbor