I am incredibly disappointed in staff at the Comfort Inn & Suites. As I thought it would be easy
to reserve online with a credit card for 3 nights, I did. When I checked it I wanted it on a
different credit card, and now it turns out both my credit cards have been charged. We have
been double charged over 300 dollars to both credit cards for one night stay.
The front desk man said he did not know how to contact the manager
(which is sad to be lied to a costumers face) or how to change the charge.
At over $350 charged double to two cards. ($600 total) This is incredibly unprofessional and
shocking that due to the hotels mistake, we are being doubled charged and no one can fix
this. I am honestly shocked at the lack of professionalism at this hotel. I cannot believe this. I
called the hotline and the reservation people at Choice one would not fix it and would not call
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- Also Known As:
- Comfort Hotel Ann Arbor
- Comfort Inn And Suites
- Baymont Inn Ann Arbor
- Ann Arbor Baymont Inn