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“Great place to stay!”

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Hilton Garden Inn Ann Arbor
Ranked #2 of 35 Hotels in Ann Arbor
Certificate of Excellence
Reviewed December 18, 2013

Stayed at the Hilton Garden Inn the weekend of graduation at the University of Michigan. Due to the snowstorm, we asked if we could check in early and were told "Come on by and we'll make it happen." Very friendly staff and clean, comfortable rooms. We will stay here again when we're in Ann Arbor.

  • Stayed: December 2013, traveled with family
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Thank JimTSouthernIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Hello JimTSouthernIllinois,

Congratulations on the Graduation! We are so pleased that you decided to choose the Hilton Garden Inn Ann Arbor when you were in town recently. As you experienced first hand, we do whatever we can to ensure all of our guests requests are met when we are able. Everyone here looks forward to welcoming you back on your return visits!

Warm Regards,
Christina Bell

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693 - 699 of 888 reviews

Reviewed December 15, 2013

The clerk Anthony was great!. I asked for a late check and they accommodated nicely. My wife was at a conference till 3 pm and normally I visit the local stores/shops but this Saturday Michigan was hit with 7 inches of snow and driving was difficult. So i sat in the hot tub looking out the Winter blizzard enjoying the view in 104 degree water ;) The breakfast looked great but I eat oatmeal and $9 for it was high just for what I eat. Only thing to note there is no restaurant service for lunch on the weekend - so I had to have pop and chips :(. Room was very clean and fresh - rate with AAA was very good.

Room Tip: unless you really need the 2 queens the King was great and $10 cheaper a night. Rooms come with a fr...
See more room tips
  • Stayed: December 2013, traveled on business
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Thank FRMathiasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Hi FRMathiasen,

Thank you for choosing the Hilton Garden Inn Ann Arbor during your recent trip into town. Soaking in our extra large hot tub during the middle of a snowstorm sounds like the perfect Saturday activity! It sounds like we let you down a little bit with the food options available that day. Typically we do have an assortment of sandwiches and salads available in our Pavilion Pantry by the Front Desk - I will definitely address this with our team to ensure that stays fully stocked in the future. When it comes to breakfast - we do have an option to purchase the cold items (which includes oatmeal) at a lesser price.

I look forward to an opportunity to welcome you back to the hotel soon!

Have a wonderful day,
Christina Bell

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Reviewed December 13, 2013

Great Hotel and Staff I have been there weekly for 6 months. Never a problem. They clean the snow off the cars, they are very professional. Located next to the mall with decent restaurants and shopping.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Jerlis67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Hi Jerlis67,

Thanks so much for taking the time to provide a TripAdvisor review for us! We certainly love having you at the Hilton Garden Inn Ann Arbor on a frequent basis and appreciate your loyalty to our hotel. See you soon!

Take Care,
Christina Bell

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Reviewed December 12, 2013

We stay in a lot of Hilton hotels and were exceptionally pleased with our recent stay at the Hilton Garden Inn Ann Arbor. The rooms are large, clean and well furnished. The in-room Keurig was much appreciated! The Inn's cooked to order breakfast was delicious, and the buffet had many good items including several kinds of fresh fruit and delicious baked goods. The evening menu had several great appetizers and drinks. Since it was the Michigan-Ohio football game weekend, the hotel was full of football fans and conversation at the bar was spirited, but polite. The staff was very helpful in resolving a printer problem and provided great service during our entire stay.

  • Stayed: November 2013, traveled with family
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Thank nylady21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Hi nylady21,

Thank you so much for choosing the Hilton Garden Inn Ann Arbor during your recent trip to the area. It is always great to hear when our guests are exceptionally pleased with the service they have received. We have just recently added the Keurig's to all of the rooms so it is nice to hear it was enjoyed. I will be sure to share all of your wonderful comments with the rest of the team as they will definitely appreciate them!

Until we see you next time,
Christina Bell

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Reviewed December 11, 2013

I always stay at the Hilton Garden Inn when I am in Ann Arbor, MI. The staff there is the best I've experienced anywhere. They are always so kind and go out of their way to help you in any way to make your stay as pleasant as possible. They make being away from home enjoyable!

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Stephen B,

We love having you at the hotel! It has been such a pleasure working with you throughout the last year and we definitely look forward to continuing to see you throughout the coming year. It is truly an honor to be your home away from home!

Kind Regards,
Christina Bell

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Reviewed December 9, 2013

Excellent hotel, surpassed my expectations by a long shot. Staff was attentive and friendly,the facility was one of the cleanest best I have experienced.I would gladly highly recommend this hotel to friends and families

  • Stayed: December 2013, traveled as a couple
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Hi John H,

Thanks so much for the great comments - they are greatly appreciated by the team here at the Hilton Garden Inn Ann Arbor. It is so nice to know that we were able to exceed your expectations. Have a wonderful New Year - we look forward to seeing you in 2014 as well!

Sincerely,

Christina Bell

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Reviewed December 7, 2013

Beyond my expectations in great service. The lobby and rooms were clean and beautiful. Probably one of the best hotel experiences I have ever had. I travel a lot too. I will definitely stay there again the next time I visit Ann Arbor, Michigan

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded December 31, 2013

Hello Julie G,

Thanks so much for choosing our hotel during your Thanksgiving get away. We know that you had a lot of options in the area and we are grateful that you chose us! The whole team, but especially our housekeeping team, work hard to make sure that you have a clean and comfortable stay so I am happy to hear that we exceeded those expectations.

We look forward to seeing you again soon.

Take Care,
Christina Bell

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Additional Information about Hilton Garden Inn Ann Arbor

Address: 1401 Briarwood Cir, Ann Arbor, MI 48108-1893
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 35 Hotels in Ann Arbor
Price Range: $122 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Hilton Garden Inn Ann Arbor hotel is ideally located just 2 miles south of the University of Michigan and its "Big House" football stadium, as well as the adjacent Briarwood Mall. Enjoy easy access to the UM campus plus nearby research parks, hospitals and medical centers. Unwind in a spacious guest room and enjoy the latest technology to ensure you make the most of your stay. Keep in touch with complimentary wireless internet access and sleep well in the sumptuous bed. Indulge in a delicious meal at the hotel's onsite restaurant, The Garden Grille & Bar, open daily for breakfast and dinner. For the convenience of dining within your room, grab a quick snack or tasty microwavable meal from the hotel's great value, 24-hour Pavilion Pantry or order a meal from room service. The cozy Bar offers the perfect spot to unwind after a busy day. Stay active with an energetic workout in the 24-hour fitness center or enjoy a splash in the "Cool Pool" complete with basketball hoop and interactive toys. The Hilton Garden Inn Ann Arbor also offers four flexible meeting rooms, ideal for meetings, seminars and presentations. ... more   less 
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