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Hilton Garden Inn Ann Arbor
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Reviews (902)
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All reviewsbriarwood mallgreat poolbusiness centerpool areawould definitely stay here againgreat place to stayhot tubfront desk staffvery nice staystaff was very friendly and helpfulclean roomsbusiness tripclose to downtownvery nice hotelfitness roomeasy accessup to date
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814 - 819 of 902 reviews
Reviewed June 2, 2013

Stayed in the Hotel as an Adult Evening Anniversary Getaway. Check in was pleasant and the ladies at the front desk were so friendly! Room was clean, everything was stocked and worked. The pool was very Family friendly (will be bringing our children back with us next time). Breakfast had a nice variety and loved that we could order our own omelets. check out went smoothly and staff was very friendly throughout the stay. We had a very nice time!

  • Stayed: June 2013, traveled as a couple
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1  Thank MoTenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded June 23, 2013

Happy Anniversary MoTenn,

We are so pleased that you decided to join us for your anniversary weekend and that you found the hotel to be so enjoyable. We look forward to you bringing your children back to enjoy the "Cool Pool" and the Garden Grille Restaurant.

See you soon!
Christina Bell

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Reviewed May 30, 2013

Pool is a miniature water park. Good breakfast buffet, with made-to-order items, inexpensive. Nice rooms, some adjoining. Everything spanking clean. Staff could not be nicer. Loved the cookies by front desk.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Seliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded June 23, 2013

Hello Seliz,

We are so pleased to hear that you had a wonderful stay and that you got to enjoy some of our great amenities like the "Cool Pool", restaurant and of course, the cookies. I hope you come back to visit again sometime soon as we now have Granola Welcome Bars and they taste even more fabulous than the cookies!

Enjoy your day,
Christina Bell

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Reviewed May 29, 2013

We traveled to Ann arbor for a family wedding in may of this year. The wedding hotel was Hilton garden inn, very close to literally everything in this quaint town. We had three rooms for our family and one was handicapped for our elderly parents. The rooms and staff were fabulous. Everything was luxurious but at a reasonable price. Since this was the recommended lodging doe the hotel there were many of us with this party. No patter what was happening from patio drinks to breakfast time to checkout check in , it was smooth and we were treated exceptional. We are so impressed I reserved three rooms this next spring 2014 in Columbia MO for our daughters college graduation. Thank you for a great get away!

  • Stayed: May 2013, traveled with family
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Thank fairconti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded June 23, 2013

Hi fairconti,

It sounds like your trip to Ann Arbor was exceptional! I am so pleased we were able to be part of this great wedding weekend and to have had so many of your family and friends stay with us. Let us know if you will be returning to Ann Arbor for a vacation any time soon - we would love to see you!

Take Care,
Christina Bell

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Reviewed May 29, 2013

Freeway and A/C system noise in addition to an uncomfortable bed caused poor sleep. The Staff was very friendly. Hotel decor modern. Rooms clean. The breakfast was good. The location close to the mall is nice, however, it is on the Freeway side of the mall circle.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Taras A. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded June 23, 2013

Hello Taras A. P,

Thank you for sharing your feedback about your recent stay at the Hilton Garden Inn. I am sorry to hear that your rest was not as enjoyable as it could have been. We are always looking for feedback and ways to better our team and I will certainly share your comments with the rest of the leadership team at the hotel.

I appreciate your comments.

Have a wonderful day,
Christina Bell

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Reviewed May 28, 2013

We met up with our adult children for a birthday celebration in Ann Arbor. We all were impressed with the Hilton Garden Inn. Our rooms were clean, the beds comfortable, the staff (esp bartender) friendly and helpful and complimentary NYT on Sunday morning! Awesome. It doesn't hurt that it is new; hopefully it will be kept up and remain our #1 place to stay in Ann Arbor.

  • Stayed: May 2013, traveled with family
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Thank magicalmitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this reviewResponded June 23, 2013

Hello magicalmitten,

I have shared your feedback with the rest of the team here at the Hilton Garden Inn and everyone was so pleased to hear that you had a great stay! We promise to keep up our hotel so that it will always be your #1 place in Ann Arbor!

See you soon,
Christina Bell

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