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“Great Hotel” 5 of 5 bubbles
Review of Hilton Garden Inn Ann Arbor

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Hilton Garden Inn Ann Arbor
Ranked #1 of 34 Hotels in Ann Arbor
Certificate of Excellence
Holland, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed May 28, 2013

We met up with our adult children for a birthday celebration in Ann Arbor. We all were impressed with the Hilton Garden Inn. Our rooms were clean, the beds comfortable, the staff (esp bartender) friendly and helpful and complimentary NYT on Sunday morning! Awesome. It doesn't hurt that it is new; hopefully it will be kept up and remain our #1 place to stay in Ann Arbor.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank magicalmitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, June 23, 2013
Hello magicalmitten,

I have shared your feedback with the rest of the team here at the Hilton Garden Inn and everyone was so pleased to hear that you had a great stay! We promise to keep up our hotel so that it will always be your #1 place in Ann Arbor!

See you soon,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

718 reviews from our community

Traveler rating
    504
    170
    34
    5
    5
See reviews for
303
116
27
200
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
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English first
Portland OR, United States
2 reviews
5 of 5 bubbles Reviewed May 28, 2013

very clean, comfortable rooms. great accessability accomodations (I was on crutches at the time). Breakfast was good, could have been more fruit selections (I am vegetarian) but they made a great veggie omelet and had high quality greek yogurt - ymm

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, June 23, 2013
Hi Bryan,

We hope that you are now feeling better and no longer in need of the crutches! Thanks again for staying with and providing such great feedback - I did share with the Head Chef that it would be preferable to have more fruit and veggies options out in breakfast.

We look forward to seeing you in the future!

Take Care,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

We stayed here passing through on our way to Niagara Falls, ON - but had to stay a bit to see the Big House (go blue!). The hotel was very clean and the staff was friendly. They had a beautiful pool area and a more than adequate fitness room. I really liked the bicycle lock up container outside (a nice touch - as we were cycling). The hotel is in walking distance to the mall and close to everything you'd need.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ann2973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, June 23, 2013
Hi Ann2973,

It is so great to hear all of your great feedback - it is with folks like you in mind that we put in the bike lockers, so I am pleased to hear that they were of use to you. Thanks for allowing us to be a part of your trip to Canada.

Go Blue!
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed May 26, 2013

I just wanted to give a special thanks to the woman who worked the desk at night, Deborah. She went above and beyond her duties to help me during my stay there. I could have had many problems during my trip if it wasn't for her generosity.

I frequently stay at Hilton Garden Inns when I travel for business and they all meet very high expectations and quality. The Hilton Garden at Ann Arbor was no exception to this.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ogden3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, June 23, 2013
Dear Ogden3,

Thank you for your wonderful comments - especially concerning Debra! I have shared these with her and she was touched that you thought so highly of her. We hope to see you again soon then next time you are in the area for business.

Take Care,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 25, 2013

Front desk very knowledgeable about property and area. Room was clean and staff quickly answered to requests. A nice hotel for business traveling and good speed on the wifi. Comfortable beds as well. Would highly recommend.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Macy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, June 23, 2013
Hi Macy L,

Thank you for taking the time to share a review with us. I am so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to the hotel the next time you are looking for a place to stay!

Sincerely,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincy
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

Stayed one night on a business trip. The hotel is new and the staff is very friendly. The bar had great service and a good beer/wine menu and good food menu. Location is easy to find right off the expressway. Close to campus. I also used a conference room for a meeting and it was clean and in perfect condition. Would stay again if in the area.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dale3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, June 23, 2013
Hello dale3333,

Thanks so much for your recent feedback about the Hilton Garden Inn Ann Arbor! We are so pleased that you enjoyed your stay at our new hotel and also enjoyed utilizing the meeting space.

We hope to see you again in the near future!

Have a great day,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

We spent a weekend at this hotel while visiting family in the area. The location is great, very close to everything. The hotel was very clean from top to bottom. The pool area was the best feature if you are travelling with children. My four year old nephew was with us and he had a blast. If you are heading to Ann Arbor, this is an excellent choice.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ToddSIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, May 21, 2013
Hi ToddSIndiana,

Thanks so much for your great feedback! I am so pleased that you and your family had an opportunity to enjoy the hotel - especially the "Cool Pool!" We appreciate all of the kind words.

Have a great day,
Christina Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Ann Arbor

Property: Hilton Garden Inn Ann Arbor
Address: 1401 Briarwood Cir, Ann Arbor, MI 48108-1893
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 34 Hotels in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Hilton Garden Inn Ann Arbor hotel is ideally located just 2 miles south of the University of Michigan and its "Big House" football stadium, as well as the adjacent Briarwood Mall. Enjoy easy access to the UM campus plus nearby research parks, hospitals and medical centers. Unwind in a spacious guest room and enjoy the latest technology to ensure you make the most of your stay. Keep in touch with complimentary wireless internet access and sleep well in the sumptuous bed. Indulge in a delicious meal at the hotel's onsite restaurant, The Garden Grille & Bar, open daily for breakfast and dinner. For the convenience of dining within your room, grab a quick snack or tasty microwavable meal from the hotel's great value, 24-hour Pavilion Pantry or order a meal from room service. The cozy Bar offers the perfect spot to unwind after a busy day. Stay active with an energetic workout in the 24-hour fitness center or enjoy a splash in the "Cool Pool" complete with basketball hoop and interactive toys. The Hilton Garden Inn Ann Arbor also offers four flexible meeting rooms, ideal for meetings, seminars and presentations. ... more   less 
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