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TownePlace Suites Ann Arbor
Ranked #8 of 35 Hotels in Ann Arbor
Certificate of Excellence
Reviewed August 5, 2014 via mobile

I really like this place. Everything felt and smelled new. The staff was friendly, the work out room was a good size. The pool and hot tub was great. The hotel was right beside the mall, awesome location. The breakfast was included and was good. We really liked the suite rooms. The room was a great size. We would defiantly stay again.

Stayed: July 2014
Thank capm177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded August 11, 2014

Thanks for the review, capm177! You were correct in guessing that the hotel is new. We just opened our doors in October of 2012. Thank you for your appreciation towards our suites. Our studios are 30% larger than the average hotel room making the stay more comfortable for our guests. We look forward to welcoming you back the next time you are in Ann Arbor.
Thanks again!
Brittany Villa

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Reviews (289)
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156 - 162 of 289 reviews

Reviewed August 4, 2014

We stayed here one night enroute to a family reunion. The hotel was clean, staff was friendly and suited our needs. One piece of advise: if you plan to have kids sleep on the couch, opt for the 2 queen room instead of the King with a couch. It was a little cramped.

  • Stayed: August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Flyrodtrouter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded August 6, 2014

Hello Flyroudtrouter! Thank you for the review. I was delighted that you enjoyed your stay here at the TownePlace Suites by Marriott Ann Arbor. I would have to agree with you, the Studio Two Queen room is best when staying with more than two people. We hope to welcome you back the next time you and your family are in Ann Arbor.
Have a great day!
Brittany Villa

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Reviewed August 3, 2014

This was a very well kept inn in a good location. The young woman at the front desk was friendly and helpful. I arrived later on a Sunday afternoon and the adjacent Briarwood Mall was closing. I didn't feel like driving into town to eat and the hotel does not have a restaurant. The clerk suggested that I might like the restaurant at the Hilton Garden Inn on the other side of the parking lot. She was right. The waitress and meal there were excellent. I was coming off a cross country trip with the expected good and bad lodging experiences. This was a good one and an nice way to end my 2 week stay in the U.S. before returning to Canada. I will stay here again.

  • Stayed: June 2014, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Jeffy_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded August 4, 2014

Thanks for the review, Jeff! I appreciate your kind words and feedback from your stay here at the TownePlace Suites by Marriott Ann Arbor. It was wonderful to read that your experience with us was a great way to end your trip. I will be sure to let our team know of their job well done. We look forward to seeing you the next time you are in the area.
Thanks again!
Brittany Villa

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Reviewed July 30, 2014

We stopped at this property on our way to northwest Michigan and will be back every time we make this trip.

From the greeting by the room clerk to the immaculate comfortable studio the visit was perfect until checkout. The small kitchen with refrigerator, microwave, dishes, glasses, flatware and coffee was well stocked. The bath had sufficient towels, shampoo etc. Breakfast was excellent.

They even have a wall-sized map on one side of the lobby where the staff willingly helps with suggestions and directions. You can see any local destination from the hotel in one view.

Obviously we were very impressed and the stay was a joy especially compared to the disaster that was the Hilton Royal Palms in Myrtle Beach two weeks ago. The Town Suites gives four time the service at one-fourth the cost.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded August 4, 2014

Thank you for a GLOWING review, Bill! I am so glad that we exceeded your expectations from check-in to checkout. One of my favorite features of the TownePlace Suites by Marriott Ann Arbor is also the TowneMap! It makes it easy to see the locations of Ann Arbors local favorites. I hope that your travels bring you this way again soon as we are looking forward to welcoming you back.
Sincerely,
Brittany Villa

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Reviewed July 29, 2014

I stayed in a King studio. The kitchenette has a nice sized refrigerator, two-top stove, microwave, dishwasher, toaster, coffee maker, pots & pans, dishes, glassware, flatware, and cooking utensils. Desk area well organized, nice sitting area with pull-out couch, and a comfy bed. Best of all my two feline pets also were accommodated.
Staff was great. Housekeeping was on it most days, front desk staff rocked it day after it day. Breakfast was adequate (however, if you are gluten-free, use your own kitchenette).
CLOSET was impressive! Both for storage and for holding clothes. This also held the iron & ironing board. At this point I should mention the on-site laundry facilities - 3 washers, 6 dryers. Reasonably priced per load.
Hot tub and pool were always well maintained.
If you have to be away from home, the staff at the Ann Arbor TownePlace Suites sure made me feel more like at home.

  • Stayed: March 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Thank Epic_Julia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded July 31, 2014

Hi Julia! Thank you for the review. Our team really enjoyed having you and your cats here with us. Your title, " 4 months, Truly felt like home" is exactly what our team aims for. We understand that it must be difficult to be away from home for a long period of time, and that is why we do what it takes to make our hotel a 'home away from home' for our guests. If another project brings you back to the Ann Arbor area, we would love to welcome you home.
Sincerely,
Brittany Villa

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Reviewed July 10, 2014 via mobile

I've stayed at a of the hotels in the Briarwood Mall area and this one was by far my favorite.

It's the newest hotel and it shows. Everything is top quality, very clean.

Hot breakfast was sufficient for my needs. Full kitchen would have come in handy had I stayed longer.

Very friendly staff


Just know that it's a pet-friendly hotel so there's a chance you get a yappy little dog next door. It was no big deal to me but others might have had an issue.


Overall good stay!

Stayed: June 2014
Thank WindyCityFinest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded July 17, 2014

Thanks for the review, WindyCityFinest. I was thrilled to read that we are your favorite hotel in the Ann Arbor area! I completely agree with your review title, the TownePlace Suites by Marriott Ann Arbor is great for business travelers! Being right off of 94 and only 2.5 miles from the downtown area, our location is very convenient. I apologize for your experience with one of our four legged guests. Next time please give the front desk a call and they would be more that happy to handle the issue. We look forward to welcoming you back on your next stay with us!
Have a great day!
Brittany Villa

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Reviewed July 8, 2014

Our two-night stay at TownePlace Suites Ann Arbor was mostly pleasant. The hotel is clean and feels well cared for and safe. Most people would be very happy staying here, feeling they received a good value with good service.

Our nitpicks, unfortunately, are things that don't have easy fixes.

First nitpick: the construction. We stayed on the third floor and had guests staying above us who stayed up very late and had very heavy footfalls, even running at times. If you can deal with thunk-thunk-thunk-thunk-thunk at 1 a.m. on a Tuesday night, congratulations, this hotel will be 5 out of 5 for you. If not, you will be like us, and feel the "if only" feeling we felt. Our room was next to the stairwell on the north side of the hotel and across from the ice machine but we had more noise issues from the fourth floor.

Second nitpick: our two queen studio room's layout. The shower and toilet were closest to the hall, with a door, connected to the sink/mirror area, which opened directly into the living/sleeping area, right next to one of the beds. Want to get up early and wash and blow dry your hair without disturbing a sleeping roommate? Impossible here. Again, "if only" the bathroom opened across from the kitchen area and away from the sleeping area.

Ending on high notes, the kitchen area was well-stocked with quality drinkware and dishes, and a wide variety of implements and storage (!) options. The beds were very comfortable. The hotel was incredibly clean and fresh.

And lastly, this was our first trip to Ann Arbor, and we were super impressed with the sense of civility and order and purpose in town. We've been to so many college towns and Ann Arbor is right up there with the best of them. Don't hesitate to visit!

Stayed: July 2014, traveled with family
Thank AgingWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded July 21, 2014

Hello AgingWanderer! Thank you for your feedback and your kind words. Thanks for taking notice to the cleanliness of the hotel. It was also great to read that you enjoyed our fully equipped kitchens. I was disappointed to read that you were not 100% satisfied with your stay with us. I apologize for the noise that you experienced from the room above you. Our front desk staff is very proactive and would have been able to address this issue immediately. I can understand why the vanity area outside of the bathroom may have made it difficult if you have an early riser. Many guests find it convenient because two people can get ready at once. I really think that you would enjoy the Two Bedroom Suite layout. The bathroom is located outside of the bedrooms.
Thank you again for your feedback.
Sincerely,
Brittany Villa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Ann Arbor

Address: 1301 Briarwood Cir, Ann Arbor, MI 48108-1562
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 35 Hotels in Ann Arbor
Price Range: $125 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Ann Arbor 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
TownePlace Suites by Marriott® in Ann Arbor is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. You can keep up with your exercise program in our fully equipped fitness center or relax & play in the indoor pool and hot tub. Whether you are here for business or pleasure the proximity to many major businesses and attractions make the TownePlace Suites byb Marriott® the choice when staying in Ann Arbor. Conveniently located to University of Michigan, Briarwood Mall, University of Michigan Hospital, Mott's Children's Hospital and downtown Ann Arbor the TownePlace Suites by Marriott® Ann Arbor South is the hotel of choice for business or leisure travelers! ... more   less 
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