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All reviews big boy hardwood floors front desk room was clean discounted breakfast free breakfast fire pit granola bars off the highway easy access coffee maker parking lot would stay here again football game oatmeal barb motel
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Reviewed August 31, 2015

We arrived around 1pm though we knew check in was at 3pm. We just thought we would just check to see if a room was available though we did not mind waiting a bit. The hotel was great and they got us into a room right away though it was so early. When we went inside, the comforter had a cigarette burn in it. Not a problem to us, but we called the front desk to let them know it was there when we walked in so we would not be charged for it. They apologized and offered to change it for us and did so very quickly. The front desk was friendly and very helpful. The room was very quiet and we slept soundly. We loved how close it was to a pharmacy and we had plenty of food options.

Room Tip: Ask for a room in the quiet area to avoid trucks leaving early
  • Stayed: August 2015, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank BGsoprano13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this reviewResponded September 13, 2015

Thank you for taking the time to post about your positive five star experience with us on Trip Advisor. We truly love reading such positive comments as yours. I personally look forward to your next stay with us!

Warm Regards,

Jeff Hernandez - General Manager
Red Roof Plus+ Ann Arbor University North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2015

Not thrilled with the value for money when they had none of their normal rooms left and we had no choice but to get the premium room. Sure it was nice, but they are two double beds (I expect queen at that price). Also, only two adults (not the kids) get the red roof breakfast at Big Boy included, and unfortunately that means. And this breakfast is only one egg and bacon, or two eggs and toast... not really worth it.

Stayed: August 2015
1  Thank blondeambition151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this reviewResponded September 13, 2015

Thank you for taking the time to post about your experience with us. I'm sorry to hear that your stay fell short of your expectations. Depending on the city's events, rates do fluctuate from time to time. Should you choose to stay with us again, please contact me directly and we can work out great rate for you. I look forward to hearing from you in the future.

Regards,

Jeff Hernandez - General Manager
Red Roof Plus+ Ann Arbor University North

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Reviewed August 29, 2015

Our receptionist, Shalah, greeted us with a big smile and a winning personality. After a long day's ride, I left the office with a big smile on MY face :-) She, also, was fast and efficient.
The room was OK, but a bit more expensive than we are used to paying at Red Roof. I liked having the Big Boy restaurant attached to the motel.

  • Stayed: August 2015, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this reviewResponded September 13, 2015

Thank you for taking the time to post about your experience with us. I appreciate your kind words about our staff member Shalah as I will be sure to pass along your message. I look forward to your next stay with us.

Sincerely,

Jeff Hernandez - General Manager
Red Roof Plus+ Ann Arbor University North

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Reviewed August 29, 2015

The desk clerk, Jason, was a real treat. He made us feel welcome immediately. We usually stay at Red Roof South, but found this location more convenient this time. The location made it easy to get downtown without any problems. We did not want to pay too much for a luxury hotel this trip, so we chose the always reliable Red Roof chain. The room was clean, comfortable, and handy. We especially appreciated a refrigerator with a freezer compartment because we need to keep some food from spoiling during our journey.The continental breakfast was a surprise and offered some protein (boiled eggs) as well as the usual starches. Good value and always reliable.

Room Tip: Ask for the floor you prefer
  • Stayed: August 2015, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Krystyna1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this reviewResponded September 13, 2015

Thank you for taking the time to post about your experience with us on Trip Advisor. I'm happy to hear that you had a great overall stay with us. We look forward to serving you again in the near future.

Regards,

Jeff Hernandez - General Manager
Red Roof Plus+ Ann Arbor University North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2015 via mobile

We spent one night in Ann Arbor and this met our basic needs for a brief stay. Pros: clean (small) room, nice bedding, excellent water pressure in shower, well-kept grounds, voucher for light breakfast at Big Boy, and a fairly short drive to explore the downtown Ann Arbor area.
Cons: reluctantly welcoming staff (the Big Boy restaurant staff was nicer and more welcoming than Red Roof!), banging on our room door from other "guests" late at night woke us from deep sleep and was very alarming!!! No apology given. All we heard was a man yell, "that's the wrong door!"
Bottom line: if you are spending longer than one night in Ann Arbor then I would pick a different place.

Stayed: August 2015, traveled as a couple
Thank ValerieNBChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this reviewResponded October 8, 2015

Thank you for taking the time to review our Red Roof location on Trip Advisor. I apologize that you were disturbed by other guests. I sure hope a small isolated incident doesn't detour you from choosing to stay with us again. We sure would love you to stay with us agin in the future!

Sincerely,

Jeff Hernandez - General Manager
Red Roof Plus+ Ann Arbor University North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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