First the positives:
1. The room was clean.
2. The price was good for Ann Arbor.
The big problem was that the customer service behind the front desk was terrible. Without exception! Upon arrival the first person was impatient and was not interested in listening with me. He had other things on his mind. Later the other person was asleep in the other room. I had to go find him so he could help me. When the internet stopped working another person the next day said she was too busy to fix it and was irritated with my second request to fix it. It was evident that these staff are not trained or do not like their job. With so close to Zingerman's it would be helpful for the staff to be "Zinged!"
- Official Description (provided by the hotel):
- Enjoy a comfortable stay at our Microtel Inn & Suites by Wyndham Ann Arbor hotel near Briarwood Mall. Our Ann Arbor hotel is just minutes from the bustling downtown area and the University of Michigan. Greet the morning with a smile over free continental breakfast. Our non-smoking hotel offers dry cleaning service, truck parking and free Wi-Fi Internet access. Handicapped-accessible rooms and suites with sleeper sofas are available. ... more less
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- Also Known As:
- Microtel Inn & Suites Ann Arbor/Plymouth Road Hotel Ann Arbor
- Microtel Inn And Suites Ann Arbor/Plymouth Road
- Microtel Ann Arbor
- Ann Arbor Microtel
- Microtel Hotel Ann Arbor