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“Bent over backwards for me” 4 of 5 bubbles
Review of Bell Tower Hotel

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Bell Tower Hotel
Ranked #4 of 34 Hotels in Ann Arbor
Certificate of Excellence
Chicago, Illinois, United States
1 review
“Bent over backwards for me”
4 of 5 bubbles Reviewed October 8, 2013

The rooms are lovely and the staff was superb.
The rooms are clean and well kept. I had a room on the first floor right next to the parking lot. It was not a problem at all. The blinds and drapes, though usually a small part of a room, were stellar here and I could sleep through the night with nary a peep or flash of light from outside. I'm so glad they had these!
As a nursing mother, they made me feel both incredibly comfortable and welcome. I needed help storing my breastmilk in their freezer from the moment I arrived to the time I left. The front desk never hesitated to make sure I had access to what I needed at any time of the day or night. When I notified them of my departure time, they even brought up my cooler and had it ready without having to ask them for it. The place is lovely, but the people here make it fantastic.

Room Tip: All rooms on the first floor have a parking lot right outside the window. They've taken this int...
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebekah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, October 10, 2013
Thank you for sharing your experience at the Bell Tower. I truly believe we offer the best service in Ann Arbor due to testimonies like yours.

Thank you again and we look forward to your future visits with us.

Sincerely,

DeWayne Grann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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652 reviews from our community

Traveler rating
    301
    234
    76
    32
    9
See reviews for
244
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Korean first
  • Swedish first
  • Any
English first
New York City, New York
1 review
5 of 5 bubbles Reviewed October 7, 2013

I recently stayed at the Bell Tower and found every aspect of the stay to above and beyond what i expected. So many items that other hotels charge you for were free at The Bell Tower including: valet parking, hot breakfast, internet, newspaper, fruit, bottled water even a chocolate each night at your bedside. The staff was young, friendly, very caring and dare I mention attractive! The location for one who is visiting U Michigan can not be beat. Service of this standard at this price does not exist in New York City! I will go back again and again!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tjayklein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, October 10, 2013
Thank you for your review. I am glad to hear that you appreciate our amenity package. Our location is one of our best assets but our guest service and complimentary amenity package is a close second. We are the only hotel in Ann Arbor that offers not only a complimentary New York Times every day of the week, including Sundays.

Thank you again and we look forward to seeing you again soon.

Sincerely,

DeWayne Grann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
104 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 2, 2013

The Bell Tower Hotel is convenient to campus and only a short walk from every restaurant or pub you could want in AA. The hotel staff are courteous and efficient. The room is comfortable. Breakfast is disappointing but typical for American hotels: cholesterol-laden animal products, lots of cereal and bread products, nothing healthy. Avoid getting a room right beside the noisy parking lot. Internet is free and good but can be really slow at times.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bcsanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, October 10, 2013
Thank you for sharing your recent stay. I am glad you enjoyed the proximity to the pubs and restaurants. I am sorry that our breakfast did not provide as many healthy items as you would like to see and the internet was slow at times.

Since your review, we have added fresh strawberries and blueberries. Now our breakfast offers fresh whole fruit, orange segments, grapefruit segments, fresh cut strawberries and blueberries. We also upgraded our wireless internet. This will allow higher speeds during peek times.

Again, thank you for your review. I assure you that you will be happy to see the changes since your last stay. Please feel free to contact me to discuss your next stay with us.

Sincerely,

DeWayne Grann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed September 6, 2013

Back in May, I reviewed the Bell Tower and gave it an Excellent rating, calling it "Perfect."

It's not exactly perfect anymore. While reception was fantastic, as always, the breakfast left much to be desired. The eggs were cold, the sausage was cold, the bagels were old. I gave up and went elsewhere for breakfast.

Breakfast is usually the last taste one has of a hotel -- literally and figuratively. This time, I left the Bell Tower with a bad taste in my mouth.

That being said, the staff continues to be the most welcoming, professional, and helpful staff of any hotel I have visited.

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
16 Thank SBlakeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, September 8, 2013
Thank you for taking the time to write a response but I have to question this review. Our bagels are old? We pick up fresh bagels every morning from Brueggers. Our hot food is in an electric chafing dish so I am not sure how it could be cold?
Also, you raved our service yet gave us a three in the service area? I am sorry that I strongly disagree with your review but don't think this was a fair or accurate review.

DeWayne Grann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 1, 2013

Very nice. Perfect service! A++ We will be going back. The Bell Tower is full of charm, comfort and class. We very much enjoyed our stay and hope to visit again soon. The Bell Tower is in town and close to the hospital. We could walk to our appointment. It was also very nice to walk to dinner. The hotel is close to many fine restaurants. Thanks you Bell Tower!

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, October 10, 2013
Thank you for taking the time to write a review and I am glad to hear you enjoyed your stay. It is nice to be centrally located not only to local restaurants but the medical center is a very nice 10 walk through campus.

I look forward to your return visit to The Bell Tower.

Sincerely,

DeWayne Grann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Santa Fe, California
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

Was there this weekend August 23-25 to move daughter into apartment for new fall semester at the University of MICHIGAN. This is the place to stay. Located just off of S. State street you can walk everywhere. They have parking so your car is there when you need it Nice simple breakfast of coffee and donuts, also some fruit and yogurt. All in all this is a older hotel, our room was small. But Location Location Location..... the best. We would stay again and hope to, its hard to even get a room.

The staff was very friendly and helpful.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank westcoaster92067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, October 23, 2013
Sorry for the delay in thanking you for reviewing your August stay. We look forward to your repeat visits while visiting your U of M students.

DeWayne Grann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
208 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed August 7, 2013

This hotel has a typical old style western style. Although room interior looks a little old but it has been well maintained. Staff are very friendly and always helpful.

A little personalized touch like a small choco and water and WOW .... whether forecast on your table are blown my expectation away. This hotel really knows how to treat customers. Well done Bell Tower hotel...

The location of the hotel is very close to all amenities and not to mention to main campus of the University of Michigan.

  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Vincent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review, August 8, 2013
Thank you for taking the time to write a review. I am glad you enjoyed your stay and the fact that we are located right on campus. We look forward to your next stay with us.

DeWayne Grann
General Manager
Bell Tower
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bell Tower Hotel

Property: Bell Tower Hotel
Address: 300 S Thayer St, Ann Arbor, MI 48104-1699
Location: United States > Michigan > Ann Arbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Ann Arbor
#4 Romantic Hotel in Ann Arbor
#5 Business Hotel in Ann Arbor
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Bell Tower Hotel 3.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Bell Hotel Ann Arbor

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