I never complain, (I don't have time to) so for me to take the time to write this means it is an awful motel. I don't have unreasonable expectations but this was by far the worst place I have ever been to. Three inches of standing water in the lobby we had to walk through to check in, (our shoes were ruined). We then got to our "Jacuzzi suite" only to find a puddle of water near the bed. We then told the manager and he put us in a different room (which was also leaking). We tried to make the best of things and drew a bath in the Jacuzzi. That's when I began to notice gunk which must have been hidden underneath the nonslip matt that started surfacing up in the bubbles (which I bought). The room was dirty, the shower had dirt on the walls, the sink had a mysterious substance, the toilet was dirty. We tried to rough it out, until I pulled the comforter back, which had huge urine spots. That's when we decided to check out. The manager will not refund us because after I showed him the comforter he offered us a different room. After seeing two rooms, I didn't need to see anymore! That's just the unbearable complaints, the pool had no water, the entire facility was very outdated and looked like it hadn't been cleaned in years, and the smell of the entire building should have sent me running as soon as I walked in. I am disgusted with the facility and poor management. When we were leaving to our car there were a few people partying with a baby near our car. We felt unsafe and glad we left before our car got broken into. Please don't waste your money. This place needs condemned!
- Official Description (provided by the hotel):
- Three-story Motor Inn located 2 miles from downtown or University of Michigan campus & Medical Center. ... more less
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- Also Known As:
- Ann Arbor Victory Hotel Ann Arbor
- Ann Arbor Victory Inn And Suites