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Paul D
Saint Paul, Minnesota

Now the Alpena Resort. Same great location, Same wonderful staff

Review of Alpena Resorts
5.0 of 5 bubblesReviewed Jan 8, 2020
I have stayed at this location at least a dozen times at the property formally known as the Best Western. Staff is always very accommodating to your special needs. Rooms are clean, they still have a wonderful breakfast bar. Rates are reasonable.
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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BWAlpenaServiceRep, Owner at Alpena Resorts, responded to this review
Responded Jan 9, 2020
Thank you so much for writing your review on TripAdvisor about our new name and how much you enjoy staying with us! It is guests like you that make our jobs so rewarding. We truly appreciate you staying with us and look forward to seeing you again in the future. Again, THANK YOU!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (359)
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    Traveler rating
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    20 - 25 of 359 reviews
    Reviewed January 1, 2020

    We stayed at the Alpena Resort and found the staff very accommodating, The rooms recently updated and spotless. The breakfast was very complete and tasty. We will look forward staying in the Resort again soon!

    Date of stay: December 2019
      • Sleep Quality
      • Rooms
      • Service
    Thank Q8746BSrobertm
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    BWAlpenaServiceRep, Owner at Alpena Resorts, responded to this reviewResponded January 2, 2020

    Thank you so much for writing a review on TripAdvisor about our motel. We are now officially the Alpena Resorts. We look forward to seeing you in the future. Our website should be available very soon for you to book rooms or we would love to have you call us directly so we can book a room for you! Again, THANK YOU.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed December 1, 2019

    We stayed at the Best Western in Alpena. Soon to be the Alpena Resort, the room was clean and comfortable. Pool was hi heated and the hot tub was clean and operational. The best part is that they accepted our little four legged fur baby. I would recommend this place to kickback and relax while passing through the Alpena area.

    Date of stay: November 2019
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Tim D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    BWAlpenaServiceRep, Owner at Alpena Resorts, responded to this reviewResponded December 2, 2019

    Thank you so much for going on TripAdvisor and writing a great review of our hotel. We are very happy to hear that you may come and stay with us if you are ever in Alpena again. Again, THANK YOU!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed November 12, 2019

    Always stay at best westerns..friendly service and clean rooms.. exercise room, hot tub, pool is an added plus while on vacation and relaxing from a busy day... hot breakfast, internet, cable tv is a plus.

    Date of stay: November 2019
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Dreamer12390453102
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    BWAlpenaServiceRep, Owner at Alpena Resorts, responded to this reviewResponded November 13, 2019

    Thank you so much for the awesome review on TripAdvisor. We are very happy that you enjoyed everything that we have to offer you as a guest! We hope to see you in the future if you are ever in Alpena, MI again. THANK YOU!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    A Tripadvisor Member
    Reviewed November 6, 2019

    We were thrilled to find our room neat, orderly & the cleanest we ever stayed in. Problems with a faulty heater were taken care of promptly & with a smile & a friendly dedication. We will be returning every chance we get when we travel to Alpena, MI. Thank you Best Western.

    Date of stay: November 2019
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank A Tripadvisor Member
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    BWAlpenaServiceRep, Owner at Alpena Resorts, responded to this reviewResponded November 9, 2019

    Thank you so much for writing this review on TripAdvisor. We appreciate your reporting the heater problems during your stay so that we had a chance to make it right for you. We also look forward to seeing you in the future. Again, thank you.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed November 5, 2019 via mobile

    Was hesitant about staying since I prefer hotels a/ out exposed doors into my room. Alpena doesn’t have much to offer hotel wise. My company pays tho C.L.C. rooms are limited.

    Gal from the H.I. Hotel recommended them..

    Am I happy to have made the right choice! Close to Walmart, Mc Donald’s, Meijer & Apple B’s. Easy in & out..

    I live on hotels for work. All over tho mostly in the state of Mi.. I’ll say this.. The B.W. Alpena is by far one of the most comfortable, quiet, updated hotel w/ nice modern decor, great workmanship on the renovations, clean, clean, clean!

    Was there for 2 weeks & will stay again if I have to go back! Met the owner & he’s hands on w/ any building issue.. He’s a worker, prideful as he should be!

    Date of stay: November 2019
    Trip type: Traveled on business
    Thank staceyk170
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    BWAlpenaServiceRep, Owner at Alpena Resorts, responded to this reviewResponded November 7, 2019

    Am so happy that you had a great experience with us! Working "on the road" and having to stay in motels must be very hard to deal with. Thank you for going on TripAdvisor to write such an awesome review about us. We hope to see you in the future. Again, thank you!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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