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“Very Enjoyable”

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Sleep Inn , Inn & Suites
Ranked #1 of 1 Hotels in Allendale
Walhalla
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very Enjoyable”
Reviewed August 25, 2013

We stayed here on 8-24-2013 during one of our weekend shopping get aways and had a very enjoyable experience. The room was spacious and clean, beds were nice and comfortable. The common areas were clean and tidy and the staff was superb! We couldn't have asked for a better stay. All in all Just a super place to stay when traveling.

We will definately consider staying here again on future weekend getaways in the area.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Clinton Township, Michigan
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 5, 2013

I called over a month before our stay to make reservations for 2 rooms, for my family and my sister's family. When I called to reserved the rooms, the person who I was speaking to had a very thick accent and I kept asking him to repeat himself. Because I wasn't sure if he was understanding me, I asked him 3 times "so, that's for August 2,3 and 4th, for 2 rooms, right?!" He assured me, "Yes, Ma'am. That's correct." So, my family and my sister's family checked in on the 2nd. On the 3rd, my family was in a parade in Grand Haven and I received a panicked phone call from my sister back at the hotel, that we didn't have rooms for the 3rd and 4th. I called the front desk right away and explained that I had made reservations for 3 nights and this clearly had to be a mistake. When the girl at the desk asked if I remembered who I spoke to, I said "yes, I remember very clearly. It was a man..." and she finished "with an accent?" I said, "Yes!" She proceeded to tell me I had spoken with the owner and that he makes mistakes like this all the time. So, the owner calls me, and it's like talking to a wall. He said I had requested 1 night, so he put it in the computer for 1 night. I asked him, "So, you can tell me you 100% remember speaking with ME, and ME saying that exact thing to you?" He says, "No, I couldn't possibly remember that. But you said, 1 night, so I put it in the computer for 1 night. I not make mistake." So, you can clearly see that this went around in circles with him. He refused to make things right, he refused to listen to me and he refused to do anything about it. DO NOT MAKE RESERVATIONS HERE! It is not worth it. We had to scramble to find rooms for the next two nights for our 2 families and ended up in an even crappier hotel. Oh, and the showers are extremely slippery and my son fell many times in the shower. It's a lawsuit waiting to happen and I did leave a complaint at the front desk about it.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank BusyMom444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Allendale hotels

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 12, 2013

We called over a month ago to make our reservation so we could go to a family members wedding at grand valley. I called the day before to confirm our reservation and they had somehow lost it. I had to wait over 3 hours so a manager who barely spoke English to call me back. Even though they had all my information AND I had the confirmation number the manager kept saying that it was my mistake and I should call another hotel. There was nothing he could do and he wa sorry, thank you, good bye. He kept saying that over and over until I asked for another manager and he said he owned the place and that it wasn't his problem that I had made a mistake. He had other customers who planned ahead and made reservations that's why they have rooms. I am so upset about this still! We had to scramble around last minute on our way to the wedding to get a hotel nearby for a higher price. The girl at the front desk at the new hotel told us that a lot of people stay here because Sleep Inn "loses" their reservations last minute. I would NOT recommend dealing with Sleep Inn and I hope the owner goes out of business.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Laurenleeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boulder co
Level 4 Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 13, 2013

My room was spacious and clean w a comfortable bed. Ask for a north facing room so you have a view of the countryside instead of the parking lot and highway. The staff was polite. The common areas were tidy. There was lots of parking. The drive to the airport was reasonable, as was the room price.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank traveling_foodie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest, USA
Level 5 Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 12, 2013

Because i stay at a Choice Hotel property nearly every weekend for work, I think I am somewhat qualified to be in judgement of this property.

Over the years i have come to the understanding that the entire reason a hotel is in business is to rent rooms. Hopefully a lot of them in order to make money and run the property properly.

Having stated that, someone needs to explain why this property could not function properly and the overall excuse was, "I"m so sorry but we are sold out so that is why . . .

we have no milk at breakfast ( you didn't know you weer sold out 4 weeks ago to plan supplies?)

not enough clean linens

not a single fresh healthy item on the breakfast menu, no fruit or yogurt

NO HOT WATER at 8 AM every morning because if more than 20% of the guests are showering, the rest are out of luck.

We stayed for a total of 3 nights and were confounded that for the VERY high price of over $90 -$100 a room, say compared to a Comfort Inn in Indianapolis for $65 a night that had a fresh breakfast, how they can justify the 'choice' brand name.

Oh, and the ants in the bathroom weren't happy either.

Never again

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank geoandsusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 5, 2013

At midnight some enormously loud machine kicked on transforming my room into the interior of a passenger get. When management was informed I was told there was nothing that could be done. The next morning when approached about compensation for the miserable noise all night, the worker behind the counter "didn't know how to apply a discount" and her supervisor was "not answering". Horribly run hotel would not reccomend staying there.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sleepinnsuxz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level 6 Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 16, 2013

We stayed here overnight for a campus tour at GVSU. The hotel is clean but smells just like chlorine throughout from the pool (I guess). The beds were comfortable for me. It's conveniently located near the campus and other businesses.The staff was very friendly and kind. Nice variety of food for contential breakfast.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sthack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn , Inn & Suites

Property: Sleep Inn , Inn & Suites
Address: 4869 Becker Dr, Allendale, MI 49401-8616
Phone Number:
Location: United States > Michigan > Ottawa County > Allendale
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Allendale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn , Inn & Suites 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sleep Inn Hotel Allendale
Sleep Inn , Inn And Suites
Sleep Inn Allendale
Allendale Sleep Inn

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