Arrived in the afternoon at the Santa Cecilia after having reserved a matrimonial ensuite private bathroom the day before based upon the good reviews.
After waiting sometime for the room to be ready we were led to a completely different type of room. The room was a twin and our private bathroom was actually a small room down in the courtyard in no way part of our room. We queried the room and with no apology were told that the room we had reserved less that 24 hours earlier was not available. We had very deliberately been lied to to get us to the hostal in the hope that we would then stay regardless. The owner lady then offered us another twin with a shared bathroom, the bathroom actually being closer than our "private bathroom" at the same price??? Since when are shared bathroom the same price as private.
By this point we said we'd look elsewhere, they did store our bags whilst we did this. On the way out she said the matrimonial we had originally booked would be available on monday. After a couple hours in the midday sun we found the Hotel Kronos, huge clean rooms with fast wifi and great location, and reserved a couple nights till monday for just a bit more money.
We went back to Santa Cecilia to get our bags, and despite being lied to asked about reserving the matrimonial room from monday. She then told us the room was only available for one night and had been booked a month previously. Was she just taking the mickey out of us now thinking we're idiots!
By this point she was never getting any of our money and so we got our second taxi since arriving in Sucre and left.
So, if you get lucky you may get the room you reserved, and it may even be private like other hostels. Or you may have been deliberately lied to and then spend your first few hours in the sucre sun looking for somewhere to spend the night at your time and expense. Who knows.....
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