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“Huge disappointment”

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Bahia Bonita Apart Hotel
Ranked #17 of 49 Hotels in Vina del Mar
Santiago, Chile
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Huge disappointment”
1 of 5 bubbles Reviewed March 19, 2013

We chose this hotel for its facilities. Upon arrival we discovered that the hot pool was actually cold. It was also dirty and the paiting was falling apart. We wanted to use the Spa but it was locked. The hotel wanted to charge us 10 US Dollars each even though they published it as included on the website. The bed was quite uncomfortable. Breakfast was very basic. We are not the type to complain but looking forward to this weekend we actually felt pretty disappointed. This hotel has a fantastic location. What saved the weekend was the ocean right near by! though seriously, a hotel to be avoided!

Room Tip: Room 22 is right in front of the ocean.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Assaf76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    18
    15
    7
    4
    2
See reviews for
20
17
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bergen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed April 9, 2010

Nice location and friendly staff. The breakfast was kinda of bad but you could buy your own food from a local shop so . Nice and clean departments.

  • Stayed January 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lilleskare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, Australia
Level Contributor
98 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 bubbles Reviewed March 23, 2008

We stayed here for 4 nights having read the reviews on Trip Advisor.
It is in a beautiful location with fabulous sweeping views and would have been great when new but is showing its age and use. The soft furnishings were worn and dirty. This could have been that it was the end of the busy school holiday period but we think not. We love swimmimg but could not bring ourselves to use the indoor pool as it didn't look well kept.
All the staff were fantastic even though most spoke no English they simply wanted to help. I wanted to do some laundry and having spotted some washing machines in the basement took a bundle of washing to reception to ask if I could use the washers and driers. I was not allowed to and the bundle of washing was taken from me with lots of smiles. The clothes were returned later that day, clean and dry. We wondered what charge would be on the bill but were surprised to find that no charge had been made. They were happy to help.

  • Liked — Friendly, helpful staff
  • Disliked — Lack of cleanliness
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank BT22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
315 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 421 helpful votes
5 of 5 bubbles Reviewed April 11, 2006

Escaping from a noisy Vina del Mar hotel after a sleepless night, we checked into the new Bahia Bonita Apart Hotel in Concon, a few miles drive to the north along the scenic, rugged coast.

Located at Av. Borgono 22040, about 100 yds up a side street, it overlooks the picturesque bay of Concon with its yacht harbor at the sheltered point. Warmly welcomed at the reception office by Senor Hector Serey, we were shown several apartments from which to choose one. We chose a two bedroom with two full baths, living room, and well equipped kitchen plus spaceous balcony on the top floor. As my wife put it, I could stay here for a while ( which we did ), and the view is to die for,s.i.c.. Being rather new, the apartment was super clean and absolutely spotless. The very functional kitchen with ample counter space was equipped with a 4-burner gas stove, microwave, refrigerator,and plenty dishes, glasses, pots and pans, as well as silverware.

Although the room rate includes breakfast served in the room, we stocked the kitchen shopping at a large supermarket in Renaca and at the gigantic Lider store with 70 check-out lanes on the north end of Vina del Mar. Also included was daily maid service of the apartment with fresh towels and linen as needed. The master bedroom had a queen bed and the other two single beds. Both bedrooms had berber carpet floors. Each bathroom had a tub/shower and one had a hair dryer as well. The good size living room had a comfortable couch, two stuffed couch chairs, and a TV with cable service. The living room as well as the master bedroom had large glass windows substituting for walls and affording endless views of bay and beach.

The common area provided a grassy area with pool and lawn furniture, a play area for children, and gated parking guarded by official greeter Ray, a super friendly labrador retriever. The hotel has no restaurant but a nunmber of very good waterfront restaurants are just down the block, among them Aqui Jaime, which we can recommend. So if you don't mind to drive a few miles into and out of Vina del Mar occasionally, the Bahia Bonita Apart Hotel is a great place to spread out in quiet comfort. The reception is staffed 24 hours a day but English varies from one helpful staffer to the next. The hotel has a website with pictures and information at ---.

Helpful?
7 Thank silvergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bahia Bonita Apart Hotel

Property: Bahia Bonita Apart Hotel
Address: Avenida Borgono 22040 | San Fabian, Con-Con, Vina del Mar 2540006, Chile
Location: Chile > Valparaiso Region > Vina del Mar
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 49 Hotels in Vina del Mar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bahia Bonita Apart Hotel 3.5*
Number of rooms: 223
Reservation Options:
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