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“Do not eat here!”

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Los Balcones de Alberto
Ranked #334 of 518 Restaurants in Vina del Mar
Cuisines: Chilean
Restaurant details
Reviewed February 9, 2010

Dear travellers, I would like to warn you about a restaurant I went to in Vina del Mar, near Valparaiso. It's on the main drag, the Malecon, by the sea. I was taken there together with a South African family by a tour from Santiago, the guide recommended it as being good, typical local cuisine and economical.
I ordered some prawn sticks and tomatoes and rice which came to 17.000 chilean pesos (around £17)! I couldn't believe it! The prawns were like fish sticks in breadcrumbs (probably frozen, it was summer) and were not very big and I had one sliced tomato and a portion of white, bolied rice. The parents ordered a filet of salmon each and salad and the salmon was not fresh. The children had spaghetti bolognese. Me and the 2 kids drank Fanta and the kid's parents had a bottle of local wine, their meal came to $100! We spoke to the waitress and said we felt the prices were very excessive, she was very rude, insulting and relied on the fact that the South African family could not speak Spanish, luckily I could and understood everything she said to us, so I asked to speak to the manager. She was a lot nicer and after much deliberation reduced my meal to £15 and the family's to $75. We still felt cheated, if you think it was lunch, what we actually ate.
Please do not go and eat there, there are many other places that offer FRESH fish, friendly workers and at local prices.
When we spoke to the tour guide we told him that in his best interests he should ensure he takes tourists to trusted places, he told us he took us there because he gets a free meal! If you do go on a tour, why not invite the guide to eat with you and select a place yourselves, this is something we had suggested to him before we got to the restaurant, as we had seen loads of lovely places in Vina de Mar, but he insisted we would be treated well there. It was an awful experience and it made us feel cheated. This is why I thought I would share this with you.

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    • Food
1  Thank bumblebeezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 13, 2016
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Thank charliecid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2016
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Thank Nicolas Francis... F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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